Medical & Surgery Scheduling Assistant | Ortho Clinic bei Hillsdale Hospital

Work Schedule

40 hours per week | 8am - 4:30pm, Monday through Friday

Benefits

• Insurance: medical, prescription, dental, vision, life, disability
• Paid Time Off: vacation, sick days, personal days, holidays
• Retirement: 403(b) with match 
• Education assistance and continuing education

Requirements

• High school diploma or equivalent required from an accredited institution
• CNA/CMA/RMA/CCMA/LPN or similar clinical certification required
• Knowledge of Insurance verification/authorization processing preferred
• Computer skills in word processing, data spreadsheets and data presentation
• Ability to multi-task
• Must possess a positive attitude and service driven mentality for patients and co-workers, and must be a team player

Responsibilities

• Maintains a professional approach and communicates effectively with physicians, patients, and other members of the healthcare team
• Manages time effectively to ensure insurance authorizations have been obtained in a timely manner
• Medical record documentation is accurate and timely; proper format and language
• Exercises primary responsibility for scheduling patient visits based on criteria established by provider; meeting patient needs and urgency
• Schedule patient testing, lab test, medical clearances, physical therapy, 1^st post-op
• Obtains precertification/preauthorization/reference number from insurance companies prior to surgery for each procedure and test, using online application or by contacting insurer on the telephone
• Updates and verifies all insurance coverages for surgeries/procedures/testing. Provides timely notification of all non-covered services
• Assists in the ordering and stocking of supplies

Why Hillsdale Hospital

• Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment. 

• Additionally, Hillsdale Hospital is a 2022, 2023, and 2024 Detroit Free Press Top Workplace and a USA Today Top Workplaces 2025!

Equal Opportunity Employer