Community Account Manager bei People Science

Job Summary: 

Our client is looking for Community Account Managers!  As a Community Account Manager you will be assigned a portfolio of muti-dwelling unit properties.  The primary responsibility as CAM, is to grow and maintain market share by selling new movers, win-back customers, and upgrade existing customers to maximize monthly recurring revenue.  Additionally, our CAM, will develop and manage the onsite relationship with the leasing staff, to ensure we are maximizing the terms of our marketing agreement, driving growth through educating staff and residents about the value of our products and reliability of our service, while positioning our client favorably against competitors and for contract renewals.  In this role, you will be assigned new properties ensuring we maximize MDU new build customer penetration by working with onsite sales personnel and internal field operations to be “first to the door”.

Responsibilities:

• Consistent achievement of monthly sales, revenue quotas and key performance indicators.
• Coordinate marketing events and cultivate relationships with sales, leasing staff and HOA's representing our brand, products while providing service excellence.
• Conduct site and virtual visits with property staff, updating and replenishing sales collateral, and educating leasing staff about new and existing product offers and the value of the optimum brand.
• Schedule quarterly/semi-annual reviews with property staff to “walk” the property, understand business trends and share property performance against established targets.
• Act as a liaison between property management and our internal Technical Operations, Construction Department and Sales Support to address service issues that impacts our ability to deliver on-time and exceptional service. 
• Timely tracking and reporting of all sales, events, visits, and property escalations.
• Act as a point of contact with Bulk Property management staff, coordinating new customer onboarding and de-bulk events. 
• All other duties assigned by your supervisor.

Qualifications:

• Consistent achievement of monthly sales, revenue quotas and key performance indicators.
• Coordinate marketing events and cultivate relationships with sales, leasing staff and HOA's representing our brand, products while providing service excellence.
• Conduct site and virtual visits with property staff, updating and replenishing sales collateral, and educating leasing staff about new and existing product offers and the value of the optimum brand.
• Schedule quarterly/semi-annual reviews with property staff to “walk” the property, understand business trends and share property performance against established targets.
• Act as a liaison between property management and our client's internal Technical Operations, Construction Department and Sales Support to address service issues that impacts our ability to deliver on-time and exceptional service. 
• Timely tracking and reporting of all sales, events, visits, and property escalations.
• Act as a point of contact with Bulk Property management staff, coordinating new customer onboarding and de-bulk events. 
• All other duties assigned by your supervisor.