ServiceNow Business Analyst - HRSD bei Accenture Federal Services
Accenture Federal Services · Springfield, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Springfield
Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
As the top-ranked ServiceNow solution provider, we offer federal agencies the deepest capabilities, resources, and experience for their projects. Join our team as a developer implementing ServiceNow for a large federal agency. Work on a team responsible for the implementation and configuration of multiple modules and capabilities, specifically within the HR Service Delivery (HRSD) suite of applications. Develops a thorough understanding of the requirements then applies industry best practices and detailed knowledge of ServiceNow to design an optimal solution that supports the business process that meets or exceeds functional requirements.
Responsibilities:
- Developing business processes, gathering requirements and developing stories
- Provide process flow and other required system documentation
- Build a trusting relationship with major project stakeholders and leads them to adoption of the best solution
- Assist in quality management reviews and ensures that all business and design requirements are met
- May also assist and sometimes lead test plan development and execution
- Supports Organizational Change Management (OCM) efforts by providing information on the “to be” solution
Here's what you need:
- At least 1 year of experience with ServiceNow
- Experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation
- Experience working with stakeholders and development team(s) to deliver solutions
Bonus points if you have:
- Training in ServiceNow Fundamentals
- ServiceNow Certified System Administrator (CSA)
- Training or experience in Agile Fundamentals
- Experience with HR Service Delivery (HRSD) within ServiceNow
Security Clearance:
- Must have active Top Secret clearance and be willing and capable of obtaining SCI and CI poly
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington, Vermont, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.