Radiology Scheduler bei RPCI Oncology PC

Description

We are seeking a detail-oriented and organized Radiology Scheduler to join our healthcare team in Williamsville, NY. 

Roswell Park Care Network is a recognized leader in oncology and specialty care, serving community physician practices across New York State. We are committed to delivering exceptional patient care and advancing innovative treatment options.    

 We offer:

• Monday through Friday schedule
• Medical Insurance via Highmark Blue Cross Blue Shield
• HRA - employer funded
• Dental Insurance and Vision Insurance
• 401(k) with company match
• Company paid life insurance, options for LTD, Critical Illness, Accident
• Generous Vacation and Sick time
• 11 Holidays

The ideal candidate will be responsible for scheduling radiology appointments, ensuring efficient patient flow, and providing excellent customer service to patients and healthcare providers.

Responsibilities:

- Schedule and confirm radiology appointments for patients in a timely manner.

- Communicate effectively with patients to explain procedures and answer any questions.

- Collaborate with radiologists and medical staff to optimize scheduling and patient care.

- Maintain accurate records of appointments and patient information in the scheduling system.

- Handle patient inquiries and resolve scheduling conflicts professionally.

- Ensure compliance with healthcare regulations and confidentiality standards.

- Assist in the coordination of patient referrals and follow-up appointments as needed.

- Make outbound calls to referring physicians and patient.   

- Answer the telephone using correct telephone techniques and handle each inquiry in a competent and courteous way

Requirements

Education/Experience: 

• High School Diploma or G.E.D required 
• Strong organizational skills and attention to detail
• One (1) year of full-time clerical health care experience is required
• Customer service experience in an office, preferably with patients 
• One (1) year of Medent EMR experience preferred
• Knowledge of medical terminology and radiology procedures is an advantage.