Parent Support Partner - SSY bei Oakland Family Services

Hybrid-Remote (Combination of Office and Community/Home based work)

Want to be a DIFFERENCE MAKER? Join our team and BUILD BRIGHTER FUTURES.

WHY WORK FOR OAKLAND FAMILY SERVICES?

We know that in order for you to do your best work and meet our mission, you must be able to be your best self. At Oakland Family Services (OFS), we care about our staff as people first. We treat our team members like family and understand the importance of their families at home. We recognize the significance of flexibility and work/life balance. 

We also know that your success…is our success. That’s why OFS not only honors the talent and experience you bring; we actively seek to develop it. 

Oakland Family Services has proudly been named a Top Workplace for nine (9) consecutive years, voted on by our own staff. We offer a warm, engaging, equitable, supportive, and inclusive work environment.

ABOUT OAKLAND FAMILY SERVICES

Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle. 

   OUR MISSION: Providing individuals and families the opportunity to build brighter futures.

   OUR VISION: Communities of thriving individuals and families. 

Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ.

WHAT’S IN IT FOR YOU?

• Competitive compensation.
• Comprehensive medical, dental, prescription, and vision coverage.
• Flexible Spending Accounts and HSA options.
• Retirement plan with a company match.
• Long-term disability insurance.
• Voluntary short-term disability.
• Life insurance and AD&D.
• Malpractice insurance.
• Paid time off benefits, including generous vacation, sick, personal, and bereavement days.
• Twelve (12) paid holidays, including a floating holiday of your choice!
• Annual pay increases, as approved.
• Employee assistance program for you and immediate family.
• Network of support for your health & well-being.
• Verizon cellular plan discount.
• Mileage reimbursement at the IRS rate.
• Loan forgiveness programs.

PLUS... 

• Commitment to diversity, equity, inclusion, and belonging.
• Family friendly practices and support.
• Flexible work schedules, as appropriate.
• Hybrid and virtual work options, as appropriate.
• Highly robust and comprehensive onboarding and training program.
• Paid professional development.
• Free online trainings that count toward continuing education credits.
• Employee assistance programs. 
• “Dress for Your Day” approach to dress code.
• Financial literacy education and workshops.
• Collaborative annual performance appraisals. 
• "Dollars for a Difference" program for clients and staff in need.
• And more!

WE KNOW CULTURE MATTERS…

We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform. Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture. That’s why we proudly have ten (10) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it!

…MORE ABOUT OUR AWARD-WINNING CULTURE

• Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions.
• Open, honest, and transparent communication is celebrated.
• We practice giving the benefit of the doubt.
• We believe that feedback is the breakfast of champions! That’s why we have a staff suggestion program.
• We want our team members to feel valued. That’s why we have a staff recognition program. 
• Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more.

ABOUT THE OPPORUNITY/WORK

The Parent Support Partner (PSP) for the Specialized Services for Youth department assists professional staff with implementation of treatment plan behavioral goals related to positive skill development and development of age-appropriate social behaviors. Services to be provided by the PSP are identified in the family plan of service, are related to identified treatment goals and are under supervision of relevant professionals. This position provides coaching to the parent(s)/guardian(s) consistent with the Service and Support Plan. The PSP assists with coordinating the Parent Advisory Council (PAC) for SSY, and actively recruits parents/guardians and  community members for the PAC. The PSP for the Specialized Services for Youth department reports to the Out-Patient South Supervisor of Specialized Services for Youth department.

Professional Practice

• The PSP is responsible to document in the form of written notes in ODIN on all family/youth contacts and or activities conducted on their behalf. 
• Assists families as necessary to apply for Medicaid benefits. 
• Provides support to the therapists, youth and family when a youth is hospitalized.
• Ensures that all necessary service authorizations for PSP services are entered into ODIN and are approved in order to provide continuity of care in a seamless manner for all clients. 
• Provides support to the therapists, youth and family as identified in the youth’s Service and Supports Plan. Assists in implementing identified objectives as indicated in the OCHN Protocols. 
• Conducts client check-ins as necessary, provides check-in contact when therapists are unavailable as appropriate. 
• Assists in facilitating community referrals to resources identified by the therapist and youth/family. 
• May serve as SSY representative on community panels and educational presentations. 
• Coordinates PAC activities and meetings. 
• Attends staff, team and department meetings. 
• Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff. 
• Other duties as assigned.

Administration

• Performs the administrative tasks related to assigned caseload and other work assignments as required by the agency. 
• Provides assistance and support to other staff members as appropriate, and to coordinate program activities when assigned to do so.
• Maintains the schedule, minutes and room assignments for PAC meetings.

Does this Describe YOU?

• Minimum High School Diploma and 4-6 years relevant work/life experience. 
• Must have lived experience raising a child with emotional, mental, intellectual or developmental disability. 
• Certification as a Parent Support Partner (PSP) within six months of hire.
• Minimum of one year of experience working with minors and their families preferred. 
• Selected candidates for this position must possess a sensitivity to the diversity of the Agency’s service population and candidate/employee population including (but not limited to) differences of culture, race, religion, gender, sexual orientation, and socioeconomic characteristics.
• Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered.  There may be some standards above that may be waived when compensating specifications or circumstances exist.
• Although employees have use of the Agency vehicle fleet to conduct business and are covered under our insurance, employees must provide documentation of personal vehicle liability insurance with minimum coverage of $100,000 per person/ $300,000 per incident. Employees also must provide documentation of a valid driver’s license on an annual basis as well as proof of registration. In some instances, depending on the nature and frequency of driving, a chauffeur’s license must be obtained. (may obtain within sixty days of hire).