Receivables Manager bei Title Resources Group

Manager, Receivables

About Us:

Title Resources Group—the underwriter built for the real estate industry—is one of the nation's largest title insurance underwriters, according to the American Land Title Association's 2024 market share data. On a mission to provide knowledgeable and responsible underwriting solutions to a growing network of title insurance agents and strategic partners across America, TRG is dedicated to growing lifelong relationships and maintaining quality through integrity and financial stability. TRG recently completed its acquisition of Doma Holdings Inc. Lennar Corp has joined Anywhere Real Estate Inc., HomeServices of America (a Berkshire Hathaway affiliate), Opendoor Technologies Inc., and Centerbridge Partners as owners of TRG. Rated by Demotech and A.M. Best for its strong financial stability and operational excellence, TRG has maintained profitability every fiscal year since its inception, without recording a net operating loss. For more information, please visit www.TRGUW.com.

*Everyone is welcome at TRG. We know diverse teams build a stronger Organization and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.

About the Role: 

The Manager, Receivables is the organization’s go-to authority for all things Accounts Receivable. Reporting to the Controller, this role owns the full lifecycle of customer receivables—from invoicing through collections and cash application—while leading and developing a small, entry-level AR team.

This position blends strategic oversight with hands-on execution, ensuring accurate, timely, and compliant receivables operations that directly support cash flow, financial reporting, and customer satisfaction. The ideal candidate is detail-oriented, process-driven, and decisive, with the leadership skills to build team capability and the judgment to resolve complex, cross-functional issues.

Key Responsibilities

• Receivables Operations
  • Own end-to-end AR processes, including standardized and usage-based billing through NetSuite, cash application, and account reconciliations.
  • Maintain accurate customer records and ensure timely resolution of discrepancies.
  • Monitor AR aging, proactively escalate and resolve overdue accounts, and partner with Sales, Accounting, and Treasury to remove blockers.
  • Serve as the final escalation point for AR issues, making informed judgment calls and engaging senior leadership as needed.
  • Oversee non-invoiced net revenue entries (e.g., Net-to-Gross) and incoming cash not tied to revenue (e.g., pass-through legal services).
  • Manage write-offs and credit memos, understanding financial statement impact and internal control requirements.
• Controls, Compliance & Audit Support
  • Develop and maintain SOPs and controls for AR and banking
  • Support audit requests through documentation and process walkthroughs
  • Ensure compliance with policies, customer requirements, and relevant regulations
  • Assists in reconciling cash-related general ledger accounts, ensuring timely identification of timing differences and resolution of discrepancies
• Reporting & Analysis
  • Prepare AR aging summaries, customer-level analyses, and KPI reports (e.g., cash application timing, aging trends) for Finance and Treasury.
  • Establish and own KPIs for AR performance, including DSO, aging buckets, unapplied cash, and dispute resolution timelines, with a focus on year-over-year improvement.
  • Ensure AR data integrity in Power BI dashboards, use AR data insights to identify risks, trends, and process improvement opportunities.
• Process Improvement & Collaboration
  • Partner with Sales to resolve issues and align cross-functional processes
  • Serve as AR subject matter expert, identifying policy gaps and building scalable, future-ready processes.
  • Lead AR-related process and system change initiatives, including automation, ERP enhancements, and integration with BI tools, ensuring smooth adoption across the team.
• Team Leadership
  • Foster constructive relationships with customers and internal partners to resolve disputes quickly and maintain positive account standing.
  • Lead, coach, and develop a small AR team, setting clear goals and fostering accountability.
  • Promote a collaborative, solutions-focused culture aligned with Finance team objectives.
  • Represent AR in cross-functional meetings, driving alignment and shared accountability for results.

Education & Experience Requirements

• Bachelor’s degree in Accounting, Finance, or a related field required
• 7+ years of progressive AR experience, including 3+ years in a supervisory/manager role.
• Hands-on experience with NetSuite or a similar ERP system
• Strong Excel skills, with the ability to analyze data and build reports to support decision-making
• Highly organized, detail-oriented, and able to manage competing priorities in a deadline-driven environment
• Experience in a multi-subsidiary or multi-entity environment preferred.
• Demonstrated ownership of a functional domain with minimal reliance on others for process oversight or escalation support