MEDICAL ASSISTANT (Bilingual English / Spanish) bei UNION HEALTH CENTER INC

Description

 The Union Health Center (UHC) is seeking Full-Time
Medical Assistants to join our Team

UHC’s Background

The Union Health Center (UHC) is an innovative primary and multi-specialty center focused on providing well-coordinated and accessible healthcare. UHC has been providing care to New Yorkers for over one hundred years, founded by the International Ladies' Garment Workers' Union (ILGWU) and the Amalgamated Clothing Workers of America (ACWA). UHC was established to provide affordable and comprehensive healthcare to union members and their families and has been recognized by the National Committee for Quality Assurance (NCQA) as a Patient Centered Medical Home since 2009. The center was built around a team-based model that integrates health coaches and serves a patient population that experiences a heavy burden of chronic disease and varying levels of health literacy. UHC maintains Primary Care PCMH recognition and is certified as an Article 28 facility.
 

Our Common Purpose

We welcome and care for our patients and each other, by providing the finest medical home for union workers and their families.
 

SUMMARY:   Provides direct patient care by performing the following duties. 

Reports To:                  Team Supervisor

FLSA Status:               Non-Exempt

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned

1. Attends daily team huddles, reviews Quality Measures prior to scheduled appointments for completion of health maintenance recommendations, previous Pap smear, mammography, other radiographic studies and lab work. Updates flow sheet as per UHC P&P. Measures and/or records vital signs, allergies, weight, height and smoking status into the electronic medical record (EMR).
2. Performs urine pregnancy test, peak flows, finger stick for glucose, monofilament foot exams, vision/ hearing screenings, urine dipstick and phlebotomy, if needed. 
3. Codes patient procedures into the EMR.  Updates the EMR as directed by the provider.
4. Performs medication review with each patient.  Notifies provider of discrepancies and with refilling of medication prescriptions.
5. Documents PHQ2, PHQ9, GAD, DAST, AUDIT and SODH annually or as needed.
6. Documents HPI for all patients, prior to PCP visit.
7. Notifies provider and prepares materials for in-patient procedures as per Union Health Center (UHC) policies and procedures (P&P).
8. Sets up exam rooms for the provider. Checks equipment to be in working order and stocks rooms with supplies daily and as needed.
9. Escorts patient to the exam room.  Performs 2- patient identification before assessing and preparing the patient for the provider.
10. Reviews, confirms and updates the patient’s demographic data and consents in the EMR registration document. 
11. Reviews and confirms insurance and pharmacy information is accurate in the EMR registration document. Makes changes as needed
12. Scans all updated documents including insurance, pharmacy benefit and picture ID cards, forms and urgent documents into the EMR following indexing client guidelines.
13. Communicates with the provider and team. Checks email and Teams messages throughout the day.
14. Schedules future appointments in the EMR and provides information to the patient regarding follow-up care.
15. Prints out Clinical Visit Summary (CVS) Sheet for patients. Reviews and answers any questions  that patients have about CVS highlighting any changes to medication ordered, follow- up lab requests, referrals, etc.
16. Assists provider with visit confirmation/follow-up calls, preparing letters to patients or rescheduling appointments per UHC P&P. Generates correspondence per UHC P&P.
17. Cleans and sterilizes instruments as needed.
18. Answers telephones and documents phone  notes in the EMR per UHC P&P.
19. Completes and sign notes in a timely manner.
20. Processes electronic patient referrals , Prior authorizations  and consultations ordered by physician.
21. Collects information about walk-in patient’s clinical complaints and directs patient to the RN or Team Supervisor for triage, if necessary.
22. Follows safety procedures and blood borne pathogen precautions as per UHC policies and procedures.
23. Supports and reinforces policies re: patient care, infection control and safety.
24. Maintains quality assurance logs.
25. Attends organization’s meetings, trainings and completes Med Trainer courses as assigned.
26. Knowledge of and use of clinical registries as directed by providers or care teams.
27. Supports the stated goals and objectives of the Patient Centered Medical Home by working cooperatively with all clinical and non-clinical staff to develop procedures that enhance the Health Center’s team-based approach to patient care.
28. Complies with the Union Health Center’s policies & procedures related to privacy and security of identifiable patient information (PHI), as explained in the HIPAA (Health Insurance Portability & Accountability Act) training. 

SUPERVISORY RESPONSIBILITIES

None

Qualifications

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. The Union Health Center will comply with applicable standards of the Americans with Disabilities Act.

1. High school or Equivalency /GED Diploma and current Medical Assistant Certification from a certified institution, skilled in phlebotomy, phlebotomy certification is a plus.
2. Computer Literate
3. Language proficiency required in one of the target languages of the organization.
4. Ability to communicate and work well with people at all levels; excellent team and “people” skills.
5. Assist and maintain a strong working relationship with providers and professional members of the team.
6. Strong interpersonal, oral and written communication skills. 
7. Initiates good judgment and ability to contribute in making decisions in a timely fashion.
8. Actively seek out and support collaborative thinking and problem solving with others in the organization.
9. Possess a professional appearance and presentation.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

   WORK SCHEDULE: 3 ROTATING SCHEDULES BETWEEN 7:30AM AND 6:00PM

  WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.