General Manager bei AccorHotel

SLS Barcelona brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness center. Say farewell to the ordinary!

What we are looking for...

We are seeking for a talented General Manager who delivers exceptional hospitality to our guests; leads our team in a motivational, energizing and effective manner; and returns business results. 

Management

• Oversee the establishment, ensuring profitability and profit margins.
• Manage the daily operations of the establishment. Monitor and evaluate profitability. Develop and utilize dashboards to track business activity.
• Assess material and immaterial resources necessary for smooth operations.
• Organize the supply of materials, equipment, and provisions.
• Responsible for legal compliance and follow-up.

Business Development

• Be accountable for achieving the commercial, managerial, and financial objectives of the hotel.
• Prepare the budget and implement action plans to ensure profitability.
• Adapt flexibly, intelligently, and proactively to the needs of the business while anticipating future challenges.
• Continuously adjust the service offering according to customer trends.
• Conduct market and competitor analysis.
• Monitor and evaluate service quality.
• Implement promotional initiatives for the establishment.

Leadership & Communication

• Act as the hotel’s first “ambassador” with clients and local institutions.
• Ensure client satisfaction (guests, employees, and owners) and the quality of services offered.
• Supervise, lead, and manage a team of 400 employees while developing their skills.
• Assess training needs and implement actions accordingly. Handle recruitment and terminations.
• Lead meetings.
• Manage press relations and coordinate public relations.

What we are looking for...

• Language skills: Fluent in Spanish and English (additional Catalan/French an advantage).
• Industry experience: Minimum 10 years’ experience in upscale or luxury hospitality, with at least 5 years in senior leadership roles.
• Lifestyle expertise: Strong background in lifestyle or design-driven hotels, with a deep understanding of brand positioning, guest experience, and market differentiation.
• Operational excellence: Demonstrated success in managing large-scale hotel operations (rooms, F&B, events), ensuring high service standards and profitability.
• Turnaround track record: Proven experience in revitalizing underperforming properties, introducing creative concepts and initiatives that drive topline revenue growth, guest satisfaction, and team engagement.
• Commercial acumen: Strong grasp of financial performance, revenue management, and strategic business planning.
• Leadership: Collaborative, innovative, and results-oriented, with the ability to inspire diverse teams and foster a culture of creativity and accountability.
• Stakeholder management: Experience working with ownership groups, asset managers, and corporate teams, balancing strategic alignment with local execution.
• Entrepreneurial spirit with a passion for innovation and guest-centric experiences.
• Strong communication and interpersonal skills, able to represent the property with confidence in both local and international markets.
• Resilient, adaptable, and solution-driven, with the ability to thrive in a highly competitive and dynamic environment.

What's in it for you...

• Command the stage at SLS Barcelona, where five-star hospitality meets audacious creativity.
• Lead a powerhouse team driven to outpace the competition and redefine what luxury feels like.
• Thrive in a culture that celebrates innovation, rewards relentless standards, and challenges the expected.
• Unlock a competitive package, global growth opportunities, and the prestige of leading within Ennismore and Accor.
• Indulge in lavish perks, with exclusive access and benefits across our portfolio of iconic brands.

SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.