Travel Specialist na None

** This is a contract role with our tech client that goes through March 2026 with potential to extend **

We are seeking a Travel & Expense Specialist within our Source to Pay (S2P) Team to help scale travel and events. This will be a fast paced and dynamic role that works closely with our stakeholders, legal, and finance teams to:

-          Manage travel, expense, and procurement functions, driving automation, and implementing best-in-class processes.

-          Analyze data to derive actionable insights and implement improvements.

-          Grow your career and skill set by streamlining processes, enforcing policies, and fostering collaboration. The specialist plays a vital role in optimizing operations and driving efficiency within the organization.

Responsibilities:

Travel, Events, Expenses (80%):

·       Triage & Resolve Ticketing System Requests

·       Prioritize and process tickets to meet defined SLAs

·       Keep HelpMe page links and information up to date

·       Maintain accuracy in documentation and reporting

·       Utilize automated tools to streamline

·       Collaborate cross-functionally to address complex issues with timely resolutions

·       Proactively identify and implement improvements to the end user experience

Enforce Travel & Expense Policy:

·       Monitor and enforce compliance with T&E policies, identifying and addressing instances of non-compliance through education, training, and corrective action as necessary

·       Provide training and support to employees on policies, procedures, and systems to ensure understanding and compliance

·       Support internal & external audits to ensure adherence to established policies

Manage TMC related Travel Requests:

·       Process guest invitations, group travel, VIP traveler intake, delegations

·       Execute business travel-related documentation: payments, itineraries, visas, medical, legal forms, etc.

Support Offsite & Event Planning:

·       Monitor hotel room block system and end-to-end event activity tasks: contracts, purchase orders, deposits, payments, attendee rosters, etc.

·       Partner with the Travel Manager, offsite manager(s), and events teams to optimize processes

Review & reconcile P-card Payments:

·       Conduct reviews of P-card payment requests for accuracy and policy compliance

·       Reconcile expenses with supporting documentation to ensure proper financial tracking

·       Identify and address discrepancies in a timely manner

Audit Travel:

·       Review Concur and Uber transactions against T&E Policy

·       Identify discrepancies and policy violations via audits

·       Implement controls to address and rectify discrepancies

Onboard/Exit Employees:

·       Facilitate a smooth onboarding experience related to T&E functions

·       Manage T&E processes during employee exits to ensure policy compliance and timely resolution

Maintain Credit Cards:

·       Manage credit card processes, including issuance and maintenance

·       Ensure timely updates and adherence to credit card policies

·       Conduct reviews of credit card transactions to identify trends and areas for improvement  Procurement (10%)

Enforce Procurement Policy:

·       Support compliance of the procurement policy

·       Support internal audits to ensure adherence to established policies

Manage Suppliers:

·       Initiate and execute supplier

·       Manage the supplier onboarding process into the Oracle Fusion ERP system

·       Collaborate to facilitate 3rd Party Risk Assessments and Security reviews via ServiceNow

·       Track and perform Monthly Preferred Supplier SLA audit

Manage Purchases:

·       Manage Purchasing module activity: submission and approval of purchase requisitions, change orders, etc.

·       Collaborate with the Accounts Payable to address invoicing, receiving, payments, and PO issues affecting S2P processes

Administer Contracts:

·       Handle contract agreements: SOWs, order forms, and sponsorship agreements

·       Update contract records, ensuring accuracy and completeness  Transformation (10%)

Implement Automation:

·       Identify opportunities & ensure integration of automated systems in S2P, primarily Travel.

·       Drive transformation projects in alignment with team goals.

·       Communicate progress, challenges, and outcomes.

Analyze Insights:

·       Analyze data to derive actionable insights for T&E

·       Summarize insights in concise and actionable reports for strategic decision-making

·       Benchmark against industry leaders to maintain a best-in-class environment Requirements

Requirements

Work Experience:

·       Travel program administration

·       Contract review experience

·       Project management skills

·       Data analysis and tool proficiency

·       Adaptability and continuous learning

·       Advanced written and verbal communication skills

Educational Qualifications:

·       Bachelor's degree in business, supply chain, or a quantitative field preferred.

·       Alternatively, 4+ years of proven experience in Travel Operations.

Must-Have Qualifications:

·       Two to five years of travel and analytical experience

·       Ticketing systems proficiency

·       Experience with T&E tools (especially TMC)

·       Strong written/verbal communication skills

·       Qualitative and quantitative analytical skills

·       Intermediate/Advanced Excel and Alteryx skills

·       Cross-functional collaboration

·       Critical thinking skills

·       Managing multiple work streams in dynamic environments

Applications/Systems supported in role:

·       Ticketing & Issue Resolution: ServiceNow

·       Travel Management: Navan, Oversee, Everbridge

·       Credit Card Management: Conferma, BOA Gram

·       Expense Management: Concur, Forma

·       Business Management: G-Suite (Email, Spreadsheet, Slides, Forms), Slack, Zoom, UIPath

·       Dropbox Applications: Dropbox, Paper, Capture, Dropbox Sign, DocSend, Dropbox Dash

·       Business Analytics: Oracle Analytics Cloud, Tableau, Alteryx

·       Procurement & Sourcing: ScoutRFP, Globality; ERP: Oracle Fusion/Cloud (Procurement, AP, Reports & Analytics)

Compensation Range: $22/hr without holiday pay

** This pay range is Client-specific for the opening advertised. The identity of the Client will be disclosed if you are selected to move forward in the hiring process. **

Benefits

• 75% of employee-only Medical & Dental coverage
• Vision - opt-in available
• 401k
• PTO
• Laptop
• Life Insurance, Disability Insurance, AD&D coverage
• Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance - opt in available