Deputy Director of Transit Operations bei Santa Clara Valley Transportation Authority, CA
Santa Clara Valley Transportation Authority, CA · San Jose, Vereinigte Staaten Von Amerika · Onsite
- Senior
- Optionales Büro in San Jose
About the Department
The Santa Clara Valley Transportation Authority (VTA) is seeking a seasoned transportation professional to serve as Deputy Director of Transit Operations. This executive leader will oversee the Agency’s bus and light rail divisions, Service Management and special events, and the Operations Control Center, while advancing innovation and shaping the future of transit operations.
Ideal Candidate:
- Proven executive-level leader with extensive experience in public transit operations, including bus, light rail, paratransit, fleet management, and labor relations.
- Demonstrated ability to develop and implement policies, programs, and operational strategies that enhance service quality, safety, efficiency, and customer satisfaction.
- Skilled in managing large, unionized workforces, with success in supervising, training, motivating, and developing senior staff and frontline personnel.
- Expertise in budget preparation, fiscal oversight, and resource allocation, ensuring cost-effective operations while meeting organizational goals.
- Strong communicator with the ability to represent the agency before boards, commissions, government entities, and the public, building credibility and trust.
- Strategic thinker with a track record of analyzing complex operational challenges and implementing innovative, effective solutions in dynamic transit environments.
What You'll Be Doing:
Under the administrative direction of the Chief Operating Officer, the Deputy Director of Transit Operations manages and directs the activities of bus and/or rail operations for the Santa Clara Valley Transportation Authority (VTA) including all regular transit and paratransit services.
This incumbent is responsible for directing all activities and functions of assigned Bus and/or Light Rail Transportation, Operations Control Center, Field Supervision, and related programs.
Operations Division:
Under the direction of the Chief Operating Officer, the Operations Division operates, analyzes, maintains, and manages VTA's bus and rail transit system and facilities. It also oversees contracted shuttle and ADA paratransit services.
Operations consist of the Chief Operating Officer's Administrative unit - Operations Administration - as well as Bus & Rail Transit Operations, Bus & Rail Transit Maintenance, Special Event Service, Facilities Maintenance, Operations Analysis Reporting & Systems, and Regional Transportation Services.
Together, Operations comprises 14 functional units - Operations Administration; Bus & Rail Transit Operations; Service Management; Rail Maintenance; Bus Maintenance; Way, Power & Signal Maintenance; Facilities Maintenance; Maintenance Engineering; Warranty & Quality Assurance; Regional Transportation Services; and Operations Analysis, Reporting and Systems.
About VTA
The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County’s authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all.
Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region.
VTA provides bus, light rail, and paratransit services, as well as participates as a funding partner in regional rail service including Caltrain, Capitol Corridor, and the Altamont Corridor Express.
As the county’s congestion management agency, VTA is responsible for countywide transportation planning, including congestion management, design and construction of specific highway, pedestrian, and bicycle improvement projects, as well as promotion of transit oriented development.
VTA provides these services throughout the county, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale. VTA continually builds partnerships to deliver transportation solutions that meet the evolving mobility needs of Santa Clara County.
As we continue to implement our VTA Forward Plan, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services.
For more information about our VTA Forward Plan, visit: https://www.vta.org/VTAForward
Family-Friendly Workplace Certification Program (FFWCP)
The County of Santa Clara FFWCP recognizes VTA as a business that creates supportive workplaces for employees and their families.
Family-friendly workplaces improve health outcomes and job satisfaction for employees and increase work productivity and retention for employers. Employers can create a family-friendly workplace by meeting and exceeding state and federal employment laws relating to parental leave, lactation accommodation, and work/family balance.
Position Duties
Typical Tasks
- Assists in the development and implementation of Operations policies and programs which guide the organization in maintaining and improving credibility and stability of its transit service operations;
- Directs activities so that quality public transit service is provided to our customers and the general public safely, on schedule, and according to quality standards and cost objectives;
- Provides guidance and direction in managing fleet maintenance functions (gasoline, diesel, and hybrid) and controls quality of fleet maintenance through ongoing use of vehicle maintenance information systems; vehicle fleets including transit buses, light rail, supervisory/support vehicles, community transportation, and maintenance vehicles;
- Directs and supervises senior staff activities and oversees functions to ensure effective operations;
- Provides leadership to senior staff who hire, supervise, train, motivate, assign, evaluate, counsel, and discipline staff;
- Oversees the selection, supervision, training, and discipline of staff;
- Oversees and participates in the development and administration of the annual budget; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as required;
- Represents VTA at meetings with the Board of Directors, other boards and commissions, agencies, employee organizations, and public and private organizations;
- Reviews state and federal laws, proposed legislation, and regulations pertaining to areas of responsibility and reports on impact;
- Directs the fiscal management system within area of control and ensures its effective functioning;
- Analyzes and evaluates complex problems; recommends and implements effective solutions;
- Assures compliance with all VTA policies and procedures, including equal employment opportunity and discrimination and harassment prevention;
- Ensures the application of safety rules and regulations;
- Prepares reports and correspondence;
- Performs related duties as required.
Minimum Qualifications
Employment Standards
Sufficient education and increasingly responsible administrative and managerial experience to demonstrate possession of the required knowledge, skills, and abilities.
Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree in transportation/logistics, public administration, business administration or a related field, and extensive, increasingly responsible experience in public transit operations, including transportation service planning, fleet management, and labor relations. Work experience must include at least five (5) years of supervisory and management level experience.
Other Qualifications
Knowledge of:
- Principles and practices of organization, administration, supervision, budgeting, fiscal, and personnel management;
- Federal, state, and local laws and regulations governing public transportation systems;
- The goals, organization, and management practices of a large public transportation agency;
- Industrial safety and general safety rules and regulations as applied to a public transportation system;
- Principles and practices of public transportation operations;
- Typical provisions found in a public transit labor agreement;
- Comprehensive and specific technical knowledge of the major functions within assigned area of responsibility.
Ability to:
- Effectively plan, organize, direct, and coordinate the functions and staff activities for area of responsibility;
- Select, supervise, train, motivate, assign, evaluate, counsel, and discipline staff within a union environment;
- Represent VTA at meetings with the Board of Directors and other officials, employee organizations, and public and private organizations;
- Work effectively with peers;
- Plan, organize, direct, implement, and evaluate the achievement of VTA’s programs, goals, and objectives;
- Analyze and evaluate complex departmental/operational problems; recommend and implement effective solutions;
- Communicate clearly and effectively, both orally and in writing;
- Take initiative, reason logically, and be creative in developing and introducing new ideas;
- Define problem areas and evaluate, recommend, and implement alternative solutions to complex issues and problems;
- Effectively represent VTA before the Board of Directors, city councils, and other local, regional, state, and federal agencies, as well as in public meetings with local citizens;
- Establish cooperative working relationships with staff, colleagues, and peers in the course of performing work duties;
- Prepare and control a budget.
General Application Instructions
Please read this job announcement in its entirety before applying. We recommend printing or saving a copy for future reference.
To be considered, applications must be submitted online through the Human Resources department by the posted deadline. If the job posting is listed as “continuous,” we encourage you to apply as soon as possible, as the posting may close without prior notice. Once your application is submitted, you will receive an immediate email confirmation.
Important: Only online applications will be accepted for this recruitment. We do not accept paper applications, resumes, Job Interest Notification Cards, or incomplete/unsubmitted applications in place of a fully completed application.
Communication & Contact Information
All updates regarding your application—including notices for testing and interviews—will be sent via email. Be sure to select email as your preferred method of communication and maintain a valid, up-to-date email address. Applicants are also responsible for keeping their phone numbers and mailing addresses current in their online profiles.
Due to the high volume of applications, we are unable to provide individual updates. Please check your application status through your online account. For technical support, contact NEOGOV at (855) 524-5627, Monday through Friday, 8:00 AM – 5:00 PM (PST), excluding holidays.
Application Review & Processing
All current and prior relevant work experience—including experience with VTA—must be fully detailed in the Work Experience section of your application. Entries such as “see resume” are not acceptable. Incomplete or improperly completed applications may be rejected, even if you meet the minimum qualifications.
While you are welcome to upload a resume, it does not substitute for completing the online application in full. Be sure that your application accurately reflects the education and experience necessary for the position.
Applications are reviewed throughout the recruitment process to determine whether candidates meet the minimum qualifications. Meeting these minimums or advancing through any stage does not guarantee further consideration. Any misrepresentation or falsification of qualifications, experience, education, or training may result in disqualification and/or exclusion from future employment opportunities with VTA
Tentative Examinations:
Oral Panel: Mid/End of October
Conditions of Employment
Final candidates must successfully complete a Livescan background check, FBI (if applicable), reference checks, verification of education or certifications, and a criminal history review before appointment.
Eligibility List
The established Eligible List from this recruitment will be used to fill the current vacancies and additional vacancies that may occur. Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment.
This is a non-represented, at-will classification.
Americans with Disabilities Act Accommodations
VTA is committed to providing reasonable accommodations to individuals with disabilities in the recruitment and examination process. To request an accommodation, please contact the Human Resources Department at (408) 321-5575 or email [email protected] at least five business days before the test.
Equal Employment Opportunity
VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.
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