Manager, Quality Systems (Exton, Pennsylvania, US) bei Drug Packaging and Delivery Solutions - West
Drug Packaging and Delivery Solutions - West · Exton, Vereinigte Staaten Von Amerika · Hybrid
- Senior
- Optionales Büro in Exton
This is a hybrid position (3 days per week) in our Exton, PA office. Candidates located near any US West location encouraged to apply.
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
In this role, the Manager, Quality Systems will be a skilled project manager with strong communication and interpersonal skills to be able to lead and connect teams and functions accross the Enterprise. They will be the face of West Quality Culture and responsible for overseeing Quality Culture programs and initiatives Globally. They will be a key partner with West Learning & Development (L&D) teams to identify and manage training system improvements and compliance.
The incumbent will be a strong advocate of quality systems and quality culture with the drive, experience and knowledge to be able to provide mentorship and direction on best practices.
The position can be located at any West site and is not limited to Exton.
Essential Duties and Responsibilities
- Ensure success of assigned projects by overseeing all aspects of project planning, resourcing, communications, problem solving etc.
- Coordinate Quality Culture events and initiatives such as Quality Culture workshops, recognition programs, customer visits etc.
- Establish and lead cross-functional quality-related meetings to review and discuss performance, status and prompting necessary actions as required.
- Partner with L&D, HR and other relevant functions to drive improvements to employee onboarding and training.
- Partner and/or liaison with other West functional areas to drive optimization of processes and procedures and bring resolution to issues.
- Manage or contribute to both corporate and facility driven initiatives intended to meet defined objectives.
- Report out on projects and initiatives to Executive and Senior Leadership as requested.
- Exhibit a strong “quality first” mentality and ensure that product and process quality are held to the highest standard.
- All other duties as required.
Education
- Bachelor's Degree or equivalent experience required
- Master's Degree preferred
Work Experience
- Minimum 8 years Quality or related experience required
- Experience in regulated industry such as pharmaceutical and medical device preferred
- Experience with SAP and MasterControl systems preferred
Preferred Knowledge, Skills and Abilities
- Project Management skills, able to manage multiple projects across the globe
- Ability to to forsee potential problems and navigate challenges efficiently all while maintaining a strong focus on stakeholder requirements and project goals.
- Strong interpersonal skills and ability to communicate at all levels of the organization e.g. during Global townhalls etc.
- Ability to work independently and in a team environment.
- Demonstrate innovativeness in tactical matters relating to proposing alternate solutions
- Knowledge of cGMP, cGDP, relevant ISO standards and medical device/Pharma requirements
- Ability to adhere to all company safety and quality policies
Additional Requirements
- Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures
- Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of customer visits and business development related activities
- Position operates in a professional office environment. May stand or sit for extended periods of time
- Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
- Read and interpret data, information and documents
- Must maintain the ability to work well with others in a variety of situations
- Must be able to multi-task, work under time constraints, problem solve, and prioritize
- Ability to make independent and sound judgments
- Observe and interpret situations, analyze and solve problems #LI- JJ1 #LI-HYBRID
Travel Requirements
Physical Requirements
West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to [email protected]. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.
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