DISC Attendant bei City of Dearborn, MI

About the Department

DISTINGUISHING FEATURES OF WORK: This is year-round, part time clerical and cashier work. Emphasis is placed
on customer service, sales, cashiering, and computer related functions. The employee is responsible for handling
customer concerns while projecting a positive image of the organization. The employee performs cashier related duties
including collecting fees; distributing tickets, tags, passes; and completing daily cash reports. The employee also
performs word processing, data entry or other computer-related tasks, as well as general office clerical functions. Some
office functions will include creating flyers and brochures for programs/events held at the facility such as skating
lessons, hockey tournaments and other events held by the Dearborn Ice Skating Center.

Position Duties

DUTIES AND RESPONSIBILTIES:
? Delivers superior customer service; performs cashier related duties.
? Handles activity and program registration
? Performs word processing, data entry, or other computer-related tasks.
? Files documents in proper order according to established filing systems.
? Performs daily record keeping tasks; prepares reports.
? Enforces the rules of the Dearborn Ice Skating Center with social responsibility.
? Attends mandatory staff meetings.
? Demonstrates regular and predictable attendance as scheduled.
? Performs other duties as assigned.

Minimum Qualifications

KNOWLEDGE, SKILLS AND ABILITIES:
? Ability to work independently under general supervision, and to demonstrate initiative in performance of the work.
? Ability to follow established departmental procedures, learn new tasks and adapt to operational changes readily.
? Ability to communicate both verbally and in writing in an effective manner.
? Ability to establish and maintain effective and cooperative relationships with other employees, program participants,
and the general public.

Other Qualifications

QUALIFICATIONS:
? Customer service and sales experience, cash handling and knowledge of computer business applications are
necessary.
? Knowledge of ice arena operations, including figure skating programs, pro shop, and general hockey.

NECESSARY SPECIAL QUALIFICATIONS:
Must submit to a criminal history check (including sex offender registry if applicable) and pre-employment physical/drug
screen.