Administrative Shipping & Receiving Clerk bei National Dentex

Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity at NDX Florida Lab in Orlando, FL for a full-time Shipping & Receiving Clerk.

The regular hours for this position are from 7:00 a.m. to 4:00 p.m., Monday through Friday, and subject to change from time to time. 

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!  

Primary Responsibilities and Essential Functions of the Position:

• Receives case, opens case and disinfects case for production.
• Perform the scheduling function for each case received.
  • Through LIS, enter demographics and customer information.
  • Print preference notes matching to case.
• Move case into production area.
• Packs and ships completed case for delivery to the customer through local source or national carrier.
• Invoices cases and assists with billing questions or issues.
• Scanning of paperwork for each case for electronic storage.
• Answer incoming calls.
• Respond to all inquiries from customer’s office.
• Refers all technical inquires to appropriate team member.
• All other duties as assigned.

Skills and Abilities Required:

• Data entry and computer skills
• Ability to coordinate multiple tasks
• Attention to detail
• Excellent customer service
• Must be able to understand, read, write and speak English.

Minimum Education and Experience Required:

• High school diploma or GED equivalent preferred.
• Demonstrated relevant employment experience may be considered in lieu of education.
• Billing experience preferred.

Hazardous Materials or Equipment Used:

• Disinfectant process chemicals
• Personal protective equipment as required.
• Office equipment

Physical Requirements:

• Regularly required to sit, stand, walk, and/or reach
• Exhibit fine motor skills and/or perform repetitive motions
• Good hand-eye coordination
• Good manual dexterity
• Ability to walk and stand for long periods of time
• Repeated bending and kneeling
• Vision capabilities: Depth perception, attention to detail and/or color
• May be required to push, pull, lift, and/or carry up to 25 pounds