Business Operations and Customer Service Internship (Summer 2026) bei Principal Financial Group

What You'll Do:

We’re looking for a dynamic and motivated intern to join our Business Operations and Customer Service team within the Retirement Income Solutions area. This internship is ideal for someone who thrives in interactive environments, enjoys working with people, and isn’t afraid to ask questions or take initiative. You’ll gain hands-on experience across various business functions and contribute meaningfully to real projects.

 

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

What You’ll Do

• Collaborate with cross-functional teams on business initiatives
• Conduct research and present findings to support strategic decisions
• Assist in planning and driving team meetings, workshops, or events
• Analyze data and generate reports to support operational improvements
• Engage with internal and external stakeholders to gather insights
• Take ownership of small projects and drive them to completion

Who You Are:

Who You Are

• Currently pursuing a degree in Business, Marketing, Management, Finance, or a related field
• Eager to learn and contribute in a fast-paced environment
• People-oriented with strong communication and interpersonal skills
• Self-sufficient and proactive in identifying opportunities and solving problems
• Highly interactive and comfortable working in team settings
• Open-minded and adaptable to new challenges

What You’ll Gain:

• Exposure to diverse business areas and professional development opportunities
• Mentorship from experienced professionals
• Networking opportunities with peers and leaders
• A chance to make a real impact and build your resume

Our Internship Culture

Join an established program that provides hands-on experiences for 200+ interns each year! You'll learn new skills with dedicated teams and mentors, build your professional network and collaborate across a global Fortune 500 company. We care about offering you diverse experiences and exciting challenges that push you to reach for bigger life goals, all while enjoying our flexibility and work life balance. Join us for events such as our Executive Speaker Series, gain career direction, and much more! https://www.principal.com/about-us/careers/internships

Salary Range Information:Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.Salary Range:$19 - $21 / hourTime Off Program:Paid company holidays and any time off required in your state.Pension Eligible:NoAdditional Information:

Internship Stipend

You will receive a lump sum stipend of $3,000. This amount is intended to support incidental expenses you may incur as part of your internship. The Company will provide a tax gross-up on this stipend as a financial benefit, but is not intended to compensate for all tax liabilities.

Work Environments

This role offers an in-office and hybrid (blending at least three office days in a typical workweek) work arrangements in Des Moines, IA.

Work Authorization/Sponsorship

At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Investment Code of Ethics

For Principal Asset Management positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Posting Window:We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.Date First Posted (TTF):9/12/2025Latest Post Date: Careers - US:9/12/2025 Jetzt bewerben