Receptionist bei Skyborne Airline Academy

At Skyborne, we’re more than just a Flight Training Academy, we are shaping the future of pilot training. In an industry that never stands still, we’re committed to staying ahead through constant innovation and improvement.

We are proud to operate three state-of the art training facilities. Our head office is based at Gloucestershire Airport, and to meet growing demand we have recently opened a second UK centre at Bournemouth Airport. We also offer training from our fair-weather base in Vero Beach, Florida.

Our fresh approach challenges the conventions of traditional training, helping us deliver real results for our trainees and airline partners. Whether you’re in the classroom, the simulator, or supporting behind the scenes, you will be part of a team driving change across every aspect of our academy.

At the core of Skyborne is a culture shaped by our values and pillars: we champion creativity in everything we do, foster a supportive, team-focused environment and set the bar high for quality and professionalism.

Our partnerships with major global airlines include British Airways, Jet2, Ryanair, DHL, TUI, Loganair amongst others.

• Be first point of contact, answer calls politely quickly and efficiently, take messages, sort and distribute post, meet and greet visitors
• Ensure general housekeeping checks to all floors, kitchens are conducted to maintain a high level of cleanliness and ensure that full stocked kitchens and break out areas 
• Communicate with cleaning contractor to ensure quality of cleaning at the Centre, routine checks to ensure classrooms are tidy
• Ordering stationery, office supplies, kitchen supplies, catering orders for Open and Induction days and guests’ visits
• Assist Customer Support team to set up for events held at the Centre such as Induction Days, Open Days, guest visits etc
• Assist with preparation for new courses start dates: packing equipment, accommodation check-in, etc
• Assist with Facilities Management – reporting faults, obtaining quotes where necessary, arranging for repairs/maintenance etc
• Coordinate internal post
• Any other tasks required by the Customer Support Team and other departments

• Previous Receptionist experience (essential) 
• Outstanding communication and interpersonal skills, both written and verbal, to deal effectively with internal and external contacts, across all levels
• Significant experience in a customer service/customer facing role
• Basic computer skills and office software proficiency
• Ability to concentrate and work in a fast-paced environment.
• Ability to maintains stocks of supplies as needed
• Readily accepts changes and adjusts accordingly
• Be available to work on weekends when required

Salary £25,500 per annum

• Uniform will be provided for this role 
• Hold a UK Driving Licence and have access to a vehicle 

Benefits

• 25 days paid annual leave + 8 bank holidays (FTE)
• Pension scheme with enhanced employer contributions
• Private health care
• Enhanced Sick Pay
• Life assurance scheme
• Discounts with corporate partners
• Free on-site parking 
• Access to state-of-the-art training facilities and resources
• Opportunity to work with a dynamic and supportive team