Receivables Management Specialist (NJUS) (Columbus, OH, US, 43219) bei SAP Business Technology Platform

Purpose of Position

The Receivables Management Specialist is responsible for monitoring and auditing accounts receivable transactions in support of cash-inflow and application activities. Identifies and resolves owner account payment discrepancies and/or disputes. Responsible for detailed account profile information and maintenance.  The position utilizes account analysis information and applies relationship management skills to consult with internal/external customers, including signficant contact with Owners, to provide appropriate solutions in an effort to increase receivables turnover and lower the DSO (Days Sales Outstanding) metric. Assists in preparing month-end reporting and provides functional advice and training to team members as needed.  The Receivables Management Specialist is cross-trained to act as a backup in the absence of other team members. 

Tasks and Responsibilities

• Manages accounts receivable cash application activities by analyzing and auditing accounts receivable transactions. Ensures contractual and FAA regulation requirements. Seeks opportunities to improve receivable management processes and shorten payment receivables period. Utilizes account analysis information and applies relationship management skills to consult with customers to provide appropriate solutions, negotiate creative payment solutions with owners/clientele within job's authority, and assist management by creating reports and exhibits.
• Build rapport with owners in order to effectively contact to reduce the payment turnover cycle while nurturing the relationship. Forecast potential at risk sensitive accounts, research information/reasons for non-payment within contractual agreed terms, and propose corrective action solutions to management regarding unresolved account issues, collaborating with Sales along the way.
• Responsible for resolving escalated bank statement reconciliation transaction issues and recommends continuous quality improvement process solutions in an effort to improve statement information and integrity of all data.
• Responsible for the accurate and timely reporting for all content for the accounts receivable month-end process. Provides functional advice and training to team members as needed.
• Manage the Demonstration Flight (i.e., Demos) Portfolio Process. Coordinate and partner with the sales team in order to on-board prospects. Cross-trained on other receivable management job duties to provide back-up support, and perform other duties as assigned.
• Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a full list of essential job functions, please refer to the essential functions worksheet for that position.

Education

Certifications and Licenses

Years of Experience

Core Competencies

Knowledge, Skills, Abilities and Other (KSAOs)

• Bachelor's degree preferred
• Excellent verbal and written communication skills
• Strong customer service skills 
• Innovative problem solver with critical-thinking skills
• Demonstrated skills in analyzing financial data
• Ability to partner with internal department liaisons to recommend and/or implement solutions
• Efficient in operating personal computer and business software