Court Services Operations Manager bei The Harris Center for Mental Health and IDD

The Harris Center for Mental Health and IDD is hiring a Court Services Operations Manager.  The Court Services Operations Manager provides operational and administrative oversight to the competency 
and sanity unit. They will serve as the point of contact for the courts and court administration. They will work in line with the Lead Psychologist to ensure the courts’ needs are recognized and develop plans of action as needed. Duties will include data collection, management and analysis related to court orders and staffing patterns. This analysis will be instrumental in proactively forecasting unit needs and trainings within court administration and the courts demand. Other duties include the supervision of the Court Liaison and Administrative staff to ensure accurate data collection and utilization of the ERTS system.

Your role in Action

• Maintain flow of information for court orders using multiple systems and effectively communicates
  with judges, attorneys and other court staff as needed.
• Provides routine office support according to departmental/organizational procedures such as: 
  answering phone calls, responding to emails, coordination of court orders, distributing orders, updating system details, typing and filing. 
• Oversees the data entry and assembly on a daily basis to maintain accurate information for reporting.
• Compiles reports and distributes according to departmental/organizational procedures. 
• Ensures administrative support for the Lead Psychologist in accordance with departmental/organizational procedures is provided.
• Complies with The Harris Center and HCSO policies and procedures, accrediting/regulatory bodies and contractual requirements.
• Communicates and works with staff/patients/outside personnel in a manner that demonstrates 
  sensitivity to cultural diversities.
• Performs other related duties as assigned. Adapts to changing work requirements. 
  

What qualifications you will need:

Education:

• Bachelor’s degree (B.A.) or equivalent).

Experience:

• 5 years of general office experience required or

Requires Knowledge, Skills & Abilities:

• The person must have well developed interpersonal, organizational skills and be a team player with a desire to provide high level customer service.
• Possess strong verbal and communications skills and interacts effectively at all levels within the organization.
• Requires a typing speed of 35 wpm and must pass all clerical support skills test at a minimum average of 55 or above.
• Good interpersonal and public relation skills.
• Solid analytical, creative, and problem-solving abilities.
• Well organized and project management skills.
• Able to work well independently and willing to work on assigned shift/days.

About us:

The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas.  As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million.

As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation.

By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.

What else you should know:

• This posting is associated with position #62089

What we have to offer:

The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching – a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.

Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.

Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.