Manager, Operational Excellence bei SiteOne Landscape Supply

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!

Candidates can live anywhere in the U.S., with a preference towards the Eastern or Central Time Zones.

The Manager, Operations Excellence, reporting to the Director of Operations Excellence & Transformation, will work closely with field leadership, category, supply chain, IT and other functional teams to support operational excellence and build a sustainable continuous improvement culture throughout the organization. The Manager role will focus on supporting initiatives within the Hardscapes, Natural Stone and Nursery business. In this capacity, the Manager will be responsible for helping design, implement, and maintain processes, procedures, and standards necessary to realize the strategic and business goals of the line of business. Candidates must have the ability to think critically, prioritize initiatives based on speed to value, and support the execution of programs across all branch locations.

What you’ll do:

• Partner with field leadership to identify and implement process improvements that enhance branch operations and customer experience.
• Support development and execution of the operational excellence roadmap for the Hardscapes, Natural Stone, and Nursery business and align across field and functional leaders.
• Coordinate and track initiatives, ensuring the fundamentals of operational excellence are consistently applied across the company.
• Assist field teams in creating and executing continuous improvement plans for B2B businesses and store operations.
• Collect and analyze operational data using appropriate measurement, analysis and evaluation methods to identify and document improvements.
• Develop and monitor key performance indicators (KPIs) to evaluate program success and operational effectiveness.

Travel expectations:

• This role requires up to 50% overnight travel throughout the U.S. and Canada

Skills and knowledge:

• Demonstrated ability to manage analytically rigorous initiatives including defining, refining and documenting operational processes that support continuous improvement.
• Strong prioritization, process improvement, and project coordination experience in a consulting and/or business environment required; experience in a distribution or manufacturing environment is also ideal.
• Familiarity with P&L concepts and branch/store operations preferred.
• Experience working cross-functionally to initiate, plan, organize and complete projects.
• High energy, data-driven and results oriented with strong attention to detail and organization.
• Excellent interpersonal, written, verbal and presentation skills.
• Knowledge of change management and continuous improvement methods.

Education and experience:

• Bachelor’s degree or equivalent required.
• 4–7 years of relevant experience in operations, consulting, or distribution/retail.
• Experience supporting process improvement or lean transformation initiatives with proven results.
• Exposure to B2B customer strategy for store/field operations and wholesale distribution preferred.
• Lean Six Sigma Green Belt or equivalent training desirable.

Compensation & Benefits:

• Competitive Compensation
• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• DailyPay available!
• 401k with company match
• Tuition Reimbursement
• Lucrative Associate Referral Program
• Company Apparel and Work Boot Vouchers
• Opportunity for Advancement
• Paid Training and Business Certifications Available
• Free Counseling Services/Employee Assistance Program
• Life Insurance and Short- and Long-Term Disability Insurance
• Product Discounts
• Most Branches never work Sundays!

​

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

This position requires that candidates be authorized to work in the U.S. We are unable to provide sponsorship.

If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams:

• SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews
• All SiteOne job openings and updates will be posted on our official careers page: https://careers.siteone.com/
• SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.
• You can always reach our SiteOne team directly at [email protected] to confirm