IT Applications Administrator bei Olmsted County, MN

About the Department

Bachelor's degree from an accredited college or university in computer science or related field and four (4) years of experience in a similar position as listed in the work functions.

OR

Master's degree from an accredited college or university in computer science or related field and two (2) years of experience in a similar position as listed in the work functions.

OR

A combination of education and experience equivalent to eight (8) years of experience in a similar position as listed in the work functions. 

Regular and reliable attendance is a necessary component of job/position. Individuals required to use County vehicles and equipment must have a valid driver's license and be free of any major traffic violations for the last three (3) years.

Position Duties

Under general supervision, ensures the stable and secure operation of enterprise applications and organizational data in a complex information technology (IT) environment. Supports a diverse, respectful, and inclusive workplace.

Minimum Qualifications

• Administers enterprise applications to meet business and customer requirements. Provides application support, including installation, release management, and configuration.
• Troubleshoots client related issues for assigned enterprise application software.
• Conducts capacity planning and change management for assigned enterprise application software.
• Maintains application specific access management and security support.
• Provides consultative support for other teams and customers regarding enterprise applications.
• Coordinates outsourcing activities for assigned enterprise applications.
• Researches, analyzes, and recommends new software. Collaborates with business support teams and customers to provide guidelines and integration details for new system requirements.
• Assists with the design and implementation of redundant systems, policies, and procedures for disaster recovery and data archiving to ensure effective protection and integrity of data assets.
• Provides after-hours support for critical systems. on-call hours are required, the current rotation for on-call is one week on one week off and is 24/7.
• Assists with the development of standards for the client application portfolio.
• Develops policies and procedures for operation and support of enterprise applications.
• Assists with development and deployment of training course developments.
• Performs other duties as assigned.

Other Qualifications

• Thorough knowledge of assigned application systems including the capabilities and limitations of those systems. Examples: Microsoft Exchange, Purview, DLP, etc.
• Thorough knowledge of industry best practices related to the assigned systems.
• Knowledge of server and network applications.
• Skill in coordinating activities related to enterprise application administration.
• Skill in analytical thinking and problem solving.
• Skill in the use of Microsoft technologies.
• Skill in developing Powershell scripts in a server environment.
• Ability to analyze requirements, procure effective solutions and manage solution implementation.
• Ability to manage projects.
• Ability to establish and maintain effective working relationships with others.
• Ability to communicate effectively both verbally and in writing.
• Ability to promote and influence continuous improvement and change management.

Persons with disabilities: the above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.

Physical Demands and Work Environment: In compliance with Americans with Disabilities Act, the following represents the Physical and Environmental Demands: