Community Health Worker bei HealthFirst Family Care Center, Inc.

Description

Exciting opportunity to join a fast-paced medical team within a growing federally qualified community health center. HealthFirst Family Care Center, Inc. “The Heart of Our Community” provides comprehensive services including adult/pediatric medical care, health education, health assessment and screenings, gynecology, cardiology, behavioral health, substance use treatment, and adult/pediatric dental care. We are currently seeking a motivated, Full-Time (40 Hours Per Week) Pediatric Behavioral Health Community Health Worker that enjoys working with culturally diverse children and families in providing comprehensive patient care.

Pediatric Behavioral Health CHW Summary

Under the general supervision of the Sr. Population Health Director, the Pediatric Behavioral Health CHW is responsible for providing patient education, coordinating patient care, performing social determinants of health assessments, assisting with administrative paperwork related to healthcare services, scheduling appointments, reminder calls, data entry, and providing social and emotional support to the patient to follow through with their plans, as well as any other outreach activities as indicated by the Sr. Population Health Director. 

Schedule

Mon – Fri 8:30 am – 5:00 pm

Required Qualifications 

1. High School Diploma or GED equivalent with 1-3 years progressive experience as a Community Health Worker.
2. Associate’s degree in Human/Social Services or a health related field is preferred but not required. 
3. A Certified Application Counselor (CAC) preferred.
4. Bilingual (English/Portuguese or Spanish) required.
5. Experience in developing strategies to overcome barriers that prevent patients from accessing services and completing services. 
6. Knowledge about the community and healthcare system resources
7. Experience in serving the population that will be referred for patient navigation services.
8. Complete Mass Dept. Public Health required Patient Navigation curriculum as needed.
9. Familiar with HealthFirst services and resources a plus. 
10. Must submit a CORI Release Form and demonstrate proof of being free from disqualifying information.
11. Must have a valid driver’s license and access to an insured vehicle as some transportation may be required.

Competencies

1. High level of customer service and a positive approach to work with patients. Projects positive attitude about the department and the health center, and ensure positive patient experience.
2. Build trusting relationships with individuals facing mental health, substance use or medical challenges. 
3. Ability to maintain an organized work area and work collaboratively as a member of a team.
4. Must possess excellent oral and written communication skills and time management skills to effectively communicate with patients.
5. Ability to handle confidential information in a professional manner.
6. Works well under pressure to manage stressful situations.
7. Uses sound judgment and confidence.
8. Ability to multi- task.
9. Detail-oriented and accurate.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Benefits for the Pediatric Behavioral Health CHW include: excellent compensation, 3.2 weeks of paid time off, 3 personal days, and 11.5 paid holidays; reimbursable licensing fees and continuing education credits; employee discounts, tuition reimbursement, and referral program; employer contributed health, dental, vision, life insurance, long term disability and retirement contributions; voluntary flexible spending accounts and disability/critical illness coverage.

Learn more about us by checking out our website and company video. 

HealthFirst Family Care Center, Inc. is proud to be an Equal Opportunity Employer (EOE)

HealthFirst strives to eliminate discrimination and to hire applicants of diverse backgrounds, cultures and thoughts. HealthFirst does not discriminate against any individual on the basis of race, color, national origin, religion, sex, age, disability, genetic information, or any other protected characteristic.