Office Lead bei Conway Regional Health System

The Office Lead creates the first impression and a lasting impression for each patient, whether in person or on the phone. This person greets patients, schedules appointments, maintains inventory levels, manages administrative records and financial records such as insurance billing and payments. They communicate consistently with patients and develop long-lasting relationships with the people in our care. Duties also include coordinating workflow among your teammates. This person is responsible for scheduling front desk team members for adequate coverage and directing the work effort based on clearly stated priorities. Sometimes, scheduling can be challenging as we have multiple locations, so this person needs to be incredibly organized. Responsible for scheduling PCN clinic patients for treatment, processing patients’ demographic, insurance, and financial information, and coordinating with nursing staff and physicians to provide efficient services to PCN clinic patients.

High School Graduate, Customer Oriented, Excellent verbal and written communication skills, Basic computer skills, Ability to multitask, Ability to handle a busy and stressful environment. Must have a minimum of three years of front desk clinic experience.