Senior Transactions Officer (Shefford, GB) bei GOV.UK

Team: Financial Transactions - Income

Job Family: Providing (M) - CBG8
Salary: £31,022 - £33,851 per annum pro rata

Hours: 37 hours per week

Base Location: You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.

Contract Type: Hybrid - Permanent
Closing Date: 5th October 2025

Interview Date: 13-24th October 2025

About the role:

An exciting opportunity for you to join a small team to find your greatness as a Senior Transactions Officer and help lead the Income Team by helping them by accurately processing all incoming moneys received by the Council, greatly helping the cash flow and ensuring customer accounts are kept up to date efficiently contributing to the reporting of Council budgets. You will be responsible for 3 team members along with monthly Bank account reconciliations. 

You will also provide assistance to Council Officers and Customers answering simple queries and occasionally liaise with other government departments and outside organisations.

As a Senior Financial Transactions Officer you will be responsible for ensuring bank files are uploaded and allocate all income transactions received by the Council from the different payment methods offered by the Council to the correct customer accounts or budget codes required. You will liaise with other Council teams, external organisations, companies and Council customers regarding queries on payments received and ensure funds are allocated correctly and efficiently. There are many different payment streams into the Council and the Income Team ensure all run smoothly on a daily basis, knowledge of different payment methods and time delays would be an advantage but no essential as training will be given. As a Senior Income Officer you will also be responsible for the set up of new users on the Council’s payment system and ensure the systems is maintained.  

Administrative and financial background is essential for this position, whilst you will be working as part of a small team you will also be required to work on your own with certain tasks once fully trained, accuracy and efficiency is a high priority due to the nature of the role but there is a wide range of tasks to be completed so would suit someone who likes variety and is both quick and eager to learn new things and able to deal with interruptions and switching tasks quickly.

We are looking for an enthusiastic and skilled individual with both good accounting and customer service experience. You must be able to prioritise a varied workload to strict deadlines, work efficiently and accurately, retaining an eye for detail and be a strong lead person. You will be a confident and self-motivated individual with good communication and interpersonal skills, have a strong customer focus, a flexible approach and attitude, and a commitment to continuous improvement and development of our financial processes.Central Bedfordshire Council has its own vision and values that are integral to everything we do. Our area vision is to make Central Bedfordshire 'A great place to live and work’.

Our Offer

We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page

Our aspiration is to be a truly flexible employer.  We welcome discussion on location, hours and working pattern as part of the application process.

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You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack.

Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.

For an informal discussion about this position, please contact: Susan Holdaway at [email protected]

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Safeguarding:

Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment. This post is subject to the disclosure of criminal records.  

To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.

Our National Careers Service team offer a free monthly workshop covering CV writing and how to complete the statement sections of the Central Bedfordshire Council online application form. This MS Teams workshop is open to anyone from the UK and lasts around 1.5 hours.  Please book your place here.

More information about this service can be found here: Support getting into work or learning | Central Bedfordshire Council