Career Opportunity

We have an exciting career opportunity for a Project Coordinator eager to join our talented Strategy & Foresight Department!

What You Will Do

Reporting to the Manager, Fare Policy and Planning, you will provide coordination on project activities through the project lifecycle, from initial planning to completion. As Project Coordinator, you will also provide support to ensure projects are delivered within budget and on schedule. Your assigned projects are of medium to high complexity.  You will coordinate and conduct various Fare Policy and Planning related projects and business cases ranging from large to small and long-term to short-term from initial planning to completion.  As Project Coordinator, act as a key point of contact for projects and overall program governance. Liaise and coordinate with the project team, TTC staff, internal and external stakeholders as required to collaborate and exchange information.  In addition, you will participate in the development and implementation of departmental business plans, budget objectives and workforce requirements as well as develop project schedules based on input from the project team. As a Project Coordinator, you will provide project control support for all aspects of the project lifecycle including monitoring, scheduling, as well as cost analysis and cost reconciliations for assigned projects and perform a variety of studies and research assignments, requiring analysis and interpretation of data, and provide administrative support to the team, as needed   In addition, you will monitor progress and performance against established terms of reference and work plans as well as prepare variance reports and explanations for management, identifying potential problem areas and recommend corrective action as required. You will coordinate the preparation of weekly and monthly reports related to future project requirements, workload forecasts, and performance measurement reporting as well as track and monitor outstanding issues to ensure timely resolution. As a Project Coordinator, you will collaborate with all team members to ensure project deliverables are met and support the implementation of policy enhancements for the TTC and ensure that the quality of the time customers spend with TTC meets the highest standards of transit worldwide. Lastly, you will demonstrate behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment and help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies and participate in the TTC’s Customer Service Ambassador Program when required.

What Skills Do You Bring?

•    Apply analytical skills
•    Use office technology, software and applications
•    Manage projects
•    Create, document, and manage information and records
•    Demonstrate appropriate and effective interpersonal communications through various media
•    Gather information and conduct research
•    Plan and organize activities / projects to meet section and organizational goals
•    Understand the organization's fiscal environment and apply administrative policies, processes, and procedures

What Qualifications Do You Bring?

•    Your educational background including completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent is integral and will contribute to the success in this role.
•    Your application will demonstrate previous experience providing coordination on project activities through the project lifecycle, from initial planning to completion.
•    Prior experience with supporting strategic policy development and planning, and developing business cases is considered an asset.
•    Your ability to perform a variety of cost/budget studies and research assignments, requiring analysis and interpretation of data is required.  
•    Your application will also demonstrate experience coordinating the preparation of weekly and monthly reports related to future project requirements, workload forecasts, and performance measurement reporting.
•    Your familiarity with public transit services in Toronto, including current issues, challenges and opportunities, as well as best practices and trends in policy, planning, and customer experience across the transit industry.
•    Your application will also demonstrate your ability to develop and support relationships and work collaboratively across multi-disciplinary teams as well as the ability to resolve conflict in a constructive, fair and consistent manner.

What We Offer

•    Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
•    A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
•    Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being. 

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
 
The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee. 
We thank all applicants for their interest but advise only those selected for an interview will be contacted.