Director of Teen Outreach

Location: Forest Hills, Queens, NY
Status: Full-Time
Compensation: $58,000 - $65,000

About Queens Community House (QCH)

Queens Community House (QCH) is a bold, multi-service settlement house at the heart of Queens. With 30+ program sites, we serve one of the most diverse counties in the nation, delivering life-changing services that empower people of all ages—from toddlers to older adults—to thrive.

We’re the modern evolution of the traditional settlement house: rooted in equity and inclusion, powered by innovation. Our mission is to build strong, connected communities through responsive leadership, proven best practices, and community-driven solutions.

When you join QCH, you join a passion-led, mission-driven team dedicated to social and economic justice. Whether you’re helping youth plan for their futures, connecting families to critical resources, or supporting older adults to age with dignity, your work creates a lasting impact.

About the Role

The Director of Teen Outreach will lead and oversee programs that support the social, emotional, and educational development of teenagers in the Queens community. This leader will create a safe, inclusive environment where teens can access mentorship, resources, and opportunities to build resilience, leadership skills, and strong community connections.

The Director will:

• Collaborate with schools, families, and community partners

• Design and deliver innovative outreach strategies

• Lead a talented team to provide impactful, youth-centered programming

• Ensure quality, sustainability, and growth of all outreach initiatives

Key Responsibilities

• Design, implement, and evaluate teen outreach programs that reflect community needs and QCH’s mission.

• Supervise, mentor, and support program staff and volunteers to ensure excellent service delivery.

• Build and maintain partnerships with schools, community organizations, and families to expand program impact.

• Manage program budgets, reporting, and funding proposals to ensure financial sustainability and compliance.

• Advocate for teens and promote program participation through outreach and awareness campaigns.

Minimum Qualifications

• Bachelor’s degree in Social Work, Education, Psychology, or a related field.

• 5+ years of youth program management or community-based service experience.

• Demonstrated leadership experience, including staff supervision and program oversight.

• Strong knowledge of adolescent development and youth issues in diverse communities.

• Excellent written and verbal communication skills.

Preferred Qualifications

• Master’s degree in Social Work, Public Administration, Counseling, or related field.

• Experience working with diverse teen populations in urban or community settings.

• Professional certifications in youth development or related fields.

Skills & Attributes

• Exceptional leadership, coaching, and team management skills.

• Strong communication and relationship-building abilities with teens, families, partners, and funders.

• Analytical skills to measure program success and make data-driven improvements.

• Financial management skills, including budget oversight and grant writing.

• Cultural competency, adaptability, and a deep commitment to equity and inclusion.

Benefits & Perks

Queens Community House offers a comprehensive benefits package to full-time employees, including:

• Generous Paid Time Off 

• Medical, Dental, and Vision Insurance

• Flexible Spending Accounts (FSA) for health and dependent care

• 403(b) Retirement Plan with employer contribution and matching

• Commuter Benefits and Employee Assistance Program (EAP)

• Professional Development Opportunities

• Supplemented Paid Family Leave to ensure full pay during approved leave

• A diverse, inclusive, and mission-driven workplace culture

How to Apply

Interested candidates should submit an application via the QCH Careers page:
🔗 www.qchnyc.org/careers

✨ Queens Community House is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace for all. Candidates of all backgrounds and experiences are strongly encouraged to apply.