Hospital-Linked Violence Intervention Program Case Manager bei Chester Community Coalition (CCC)

POSITION SUMMARY: The Violence Intervention Case Manager at Chester Community Coalition (CCC) provides blended case management services to gunshot victims within the Chester, PA community who are referred from local hospital systems. Case management services are provided to community members impacted by intentional violence as they heal from injuries post-discharge from the hospital setting. Case managers are also essential to establishing relationships and partnerships with local treatment organizations that may serve those impacted by gun violence in Delaware County.

Case managers focus on supporting discharge concerns with hospital staff and potential clients, connecting clients to resources, supporting clients in meeting their goals to mitigate the impact of violent trauma on their lives, and maximizing satisfaction with the outcomes of their participation in Chester Community Coalition programs.

The position is full-time.

REQUIREMENTS:

• Associate degree; BA or BS preferred
• Bilingual (Spanish-speaking) candidates are welcome to apply
• Must have reliable car transportation
• FBI fingerprint, criminal & child abuse background check

SPECIFIC EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES SOUGHT:

• Demonstrated commitment to working with youth and young adults (14-34)
• Experience providing support services for victims of violence
• Effective verbal and written communication skills
• Effective public speaking skills
• Experience with grief, loss and trauma as they relate to serving victims and families of victims of violence, with a concentration on gun violence
• Familiarity with diverse populations and local community resources
• Familiarity with Violence Intervention Programming highly encouraged
• Familiarity with a trauma-informed approach to supporting communities and clients
• Familiarity with working hospital systems and interdisciplinary teams

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Provide trauma-informed care coordination and support that is safe, timely, effective, efficient, equitable, and client-centered
• Handle case assignments, draft service plans, review case progress and determine case closure
• Help clients achieve wellness and autonomy by setting SMART goals, identifying potential challenges and supports, and developing a plan to meet them
• Assess and address clients’ motivational and psychosocial barriers to meeting goals
• Facilitate multiple care aspects (case coordination, information sharing, resource gathering, etc.)
• Help clients make informed decisions by acting as their advocate regarding referrals and treatment options
• Develop effective working relations and cooperate with the Chester Community Coalition team and current project partners
• Record case information, complete necessary forms accurately, and produce reports on outcomes
• Attend supervision with LMSW or educational equivalent for one hour every week
• Adhere to professional standards as outlined by protocols, rules, and regulations

ADMINISTRATIVE

• Responsible for maintaining clinically accurate and timely record management
• Attend team and organizational meetings, activities, and events as required
• Develop connections with social and human service entities across the City of Chester and Delaware County
• Participate in community events, advisory groups, or boards as needed

GENERAL

• Demonstrate ability to work independently and within a team and seek guidance as appropriate
• Demonstrate ability to prioritize, attend to, and complete multiple tasks efficiently and effectively
• Comply with all organizational policies and procedures.

All interested and qualified applicants should attach a cover letter and resume to their application. 

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an organization where everyone pitches in for the good of the client to get the needs met.

It is the policy of CCC to prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, gender, veteran status, political ser