EXPRESS TECHNICIAN bei Northside Auto Group

JOB DESCRIPTION

Job Title: Mercedes Express Technician

Department: Mercedes Service Department

Reports To: Service Manager

FLSA Status: Non-exempt

Prepared By: James Womack 

Summary

Performs basic maintenance functions on vehicles.

Essential Duties

Essential Duties include the following.  Other duties may be assigned.

• Performs work as outlined on repair order received from group leader or dispatcher with efficiency and accuracy, in accordance with dealership and factory standards.
• Drains oil from crankcase and refills with required amount of oil.
• Replaces oil, air filters, dust filters, flushes and performs other light service items.
• Inspects vehicle fluid levels, replaces or replenishes as necessary.
• Checks tire pressure, adds air if needed and rotates tires.
• Lubricates moving parts with specified lubricant.
• Performs multi-point vehicle inspections to ensure accuracy.  Estimates cost for additional repairs needed.
• Communicates with Parts Department to obtain needed parts.
• Reports machinery defects or malfunctions to supervisor.
• Documents all repairs and maintenance on vehicles through DMS systems.
• Performs state inspections.
• Participates in manufacturer-sponsored training programs as assigned by service manager.
• Keeps abreast of manufacturer technical bulletins.
• Ensures that customers’ cars are kept clean.  Notifies Service Advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
• Keeps shop area neat and clean.
• Maintains and is accountable for all dealership-owned tools and manuals.   Returns them to the proper place and in the same condition as when they were received.
• Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc. 
• Operates all tools and equipment in a safe manner.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• 11^th grade high school education  
• One to three months related experience and/or training.

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos. 
• Ability to effectively present information in one-on-one situations to customers, clients, and other employees of the organization. 
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 

Mathematical Skills

• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. 
• Ability to perform these operations using units of American money and weight measurement, volume, and distance. 
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Reasoning Ability

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. 
• Ability to deal with problems involving a few concrete variables in standardized situations. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 

Certificates, Licenses, Registrations

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand; walk; finger, handle, or feel; reach with hands and arms; climb; and stoop or crouch. 
• Frequently lift and/or move up to 25 pounds. 
• Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and outdoor weather conditions.
• Regularly risk of electrical shock and vibration. 
• Noise level is usually very loud.  

Northside Auto Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.  If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email.