Training Specialist VI (Training Manager) bei Texas Alcoholic Beverage Commission, TX

About the Department

GENERAL DESCRIPTION: Performs highly advanced (senior-level) training and development work for a wide spectrum of employees serving in law enforcement, regulatory and administrative support functions.  Work involves researching, planning, designing, conducting, and evaluating workforce training and educational programs. Oversees and leads the implementation of training programs including developing guidelines, procedures, and policies; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating training division activities. Identifies long-range training goals and recommends programs to achieve goals, including the development of an annual training plan. Supervises the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Position Duties

ESSENTIAL JOB FUNCTIONS (EJFs): 

(20%) Supervises and manages day-to-day activities of the Training Division Instructor staff and establishes goals and objectives and develops, approves schedules, priorities, and standards for achieving goals.

• Develops individualized and group training programs that address specific business needs.
• Develops guidelines, procedures, templates and forms for efficiency and to ensure best practices.
• Identifies and assesses the training needs of the organization through job analysis, career paths and consultation with subject matter experts, managers and directors.
• Implements effective and purposeful training methods.
• Manages resources, including working with both internal employees and training vendors to develop and deliver training. Selects vendors to conduct training and manages a variety of contracts and procurement for training services. 
• Oversees the performance evaluations and time and leave functions for e-Learning Developer and training specialists staff.
• Assesses employees’ skills, performance and productivity to identify areas of improvement.

(40%) Designs, develops, and delivers training sessions to satisfy mandated training requirements, to meet the human resources knowledge needs of managers, to enhance leadership development, to support customized training requirements and to support agency strategic priorities.      

• Creates a curriculum to facilitate strategic training based on the agency’s goals.
• Develops training courses and manuals that target tangible results.

(20%) Performs higher order administrative duties that include preparing reports and submitting training records to the Texas Commission on Law Enforcement (TCOLE), 

• Prepares the monthly Commissioner’s report and other monthly reports for executive leadership.
• Maintains the training calendar.
• Prepares Training Division management and productivity reports; reviews and approves documents and reports developed by employees to ensure professional quality and appearance, consistency, and responsiveness.
• Coordination of Training Division Advisory board agenda, materials, and meetings.

(15%)  Consults with the Training Director and agency leadership to create strategic plans, establish and monitor both long-term and short-term training objectives for the Training Division.

• Evaluates alternative training delivery methods (i.e. in-person, web-based, online, etc.), and recommends plans for supplemental training programs; coordinates services with external agencies, vendors and/or sources. 

(5%) Performs other duties as assigned.

Minimum Qualifications

MINIMUM QUALIFICATIONS: 

Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment. Experience and education may be substituted for one another.

AND

• Experience supervising or managing a team.
• Five (5) years of experience in training work covering, classroom instruction, course development, and course evaluations.

PREFERRED QUALIFICATIONS:

• Full-time training and workshop facilitation experience in a Texas state agency to include supervision, oversight or coordination of other trainers and implementation of organizational development initiatives.
• Experience overseeing training programs for commissioned personnel, management experience of personnel in TCOLE approved training program, management of training records, and management of TCOLE approved academy training provider.
• TCOLE Basic or Advanced Instructor certification.
• Experience in developing TCOLE approved training program.
• Experience in coordination of Advisory Boards.
• Successful completion of leadership training at the mid management to executive level leadership

KNOWLEDGE, SKILLS, AND ABILITIES: 

Knowledge

• Knowledge of training procedures and techniques; of adult education principles, practices, and techniques; of group processes, group dynamics, and interpersonal relations; and of instructional design and curriculum development.
• Knowledge of Alcoholic Beverage Code, the Rules of Texas Alcoholic Beverage Commission, TABC Policies and Procedures and the Texas Penal Code, and other applicable statutes; agency rules, policies, and procedures; and regulatory procedures related to the alcoholic beverage industry.

Skills

• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems; and in the operation of a computer and applicable software.
• Skill in instructing others and facilitating workshops
• Excellent writing and communication skills.
• Skill in team and interpersonal communication and group facilitation.
• Skill in instructional design and documentation, needs assessment, coaching methods and survey methodology.

Abilities

• Ability to manage business function, division, or department activities; to establish goals and objectives; to devise solutions to administrative problems; to develop and evaluate administrative policies and procedures; to prepare reports; to communicate effectively; and to supervise the work of others.
• Ability to formulate learning objectives; develop training objectives, evaluate the effectiveness of training; assess training needs; plan and budget for various training programs.
• Ability to present oral and written communication effectively to groups of various sizes and in the use of personal computers and software.
• Ability to implement administrative procedures and evaluate their effectiveness.
• Ability to interpret rules, regulations, policies and procedures.
• Ability to work under pressure, perform multiple tasks and meet critical deadlines.
• Ability to maintain confidential and sensitive information.
• Ability to work effectively with agency personnel, other agencies and the public.
• Ability to follow instructions and maintain working relationships with co-workers.
• Willingness to complete training provided by the agency to enhance job performance.

REGISTRATION, CERTIFICATION OR LICENSURE:

• Possess a valid Texas driver’s license.
• Obtaining a Basic TCOLE Instructor Certification is required within 1 year  of employment.
• Peace Officer license by the Texas Commission on Law Enforcement (TCOLE), if applicable. TABC may hold the commission for a candidate who is TCOLE certified. All TABC CPOs are required to comply with additional physical standards. 

Other Qualifications

PHYSICAL REQUIREMENTS AND/OR WORKING CONDITIONS:

This position functions in a standard office environment. Must be able to move about the office to access file cabinets, office equipment and move a minimum of 20lbs. Must be able to communicate and exchange information via phone, computer, in person and via electronic media. Must be able to perform repetitive use of a keyboard at a workstation. Must be able to work with overlapping deadlines. Required to work as a leader and work with sensitive and confidential information.

This position is expected to work in the office but may be eligible for situational telework upon completion of an initial probationary period. For teleworking, must have a secure, dedicated workspace with internet service, ability to maintain a reliable consistent work schedule and be available for meetings and group collaboration via Microsoft Teams or other platforms/applications during regular business hours.

CPOs only:

• All TABC certified peace officers are required to comply with the physical standards annually as a condition of their employment (Texas Government Code, Chapter 614, Subchapter H, section 614.172).  
  • Ability to meet the physical demands of a job that includes bending, moving, carrying heavy objects (minimum of 80 pounds), executing forcible arrests, and operating a motor vehicle over sustained periods of time. 
  • Good physical condition, capable of strenuous physical exertion and have no physical disabilities which would interfere with police duties; visual acuity not exceeding 20/200 uncorrected or 20/30 corrected; and no color blindness.