SIPs Case Manager bei Metro Housing/Boston

SALARY: $48,050 - $54,299 per year.

This is a non-exempt, full-time position.

ORGANIZATION 

Metro Housing/Boston is a leading nonprofit dedicated to connecting the residents of Greater Boston with safe, decent homes they can afford. Metro Housing empowers families and individuals to move along the continuum from homelessness to housing stability. Serving more than 25,000 households annually, we work seamlessly to bridge the gaps among government, nonprofits, and corporations to continually increase our impact. With more than 30 years of experience piloting and implementing housing programs, we have solidified our position as an industry-leading expert on navigating the affordable housing field. 

MISSION

“We mobilize wide-ranging resources to provide innovative and personalized services that lead families and individuals to housing stability, economic security, and an improved quality of life.” 

REPORTS TO

HomeBase Stabilization Manager

OVERVIEW

This is a hybrid position where you will work a minimum of two (2) days per week in the office at 1411 Tremont Street Boston, MA.  Hybrid work schedule may change, and you will be notified by your supervisor.

RESPONSIBILITIES MAY INCLUDE:

The statements below are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

•As needed, provide information and referral services, and brief counseling around immediate client concerns and/or barriers to housing, including but not limited to: financial instability, legal issues, mental health issues, substance abuse, un- or under-employment, health care, and housekeeping; 

•As needed, obtain resources and services as requested and/or needed to address clients’ needs, including but not limited to: housing applications, negotiation and mediation with property owners and utility companies, fuel assistance, and shelter information; 

•As needed, administer homelessness prevention funds, including Residential Assistance for Families in Transition (RAFT), by conducting intakes, screening participants for program eligibility, and meeting with heads of household directly to complete paperwork and determine an appropriate course of action: either administering funding or providing counseling and referral services, or both;

•As needed, assist clients with short term on-going housing search including but not limited to, contacting prospective landlords and/or management companies, accompanying clients to view and apply for units, attending appointments at housing agencies and other search activities as they present;

•As needed, assist participants with move-in transition supports including but not limited to; furniture and furnishings assistance, budget support, and other resources and services as needed;

QUALIFICATIONS: 

• High School Diploma or GED required
• At least 1 -2 years’ experience in case management or intake and assessment with homeless households or households at risk of homelessness;
• Familiarity with affordable housing and housing subsidies as well as populations with substance use and/or mental health challenges
• Experience with crisis intervention regarding issues such as homelessness and affordable housing access;
• Knowledge and experience with service agencies and resources for low-income and/or homeless individuals and families;
• Willingness to work as part of a team to promote the goals of the program and organization;
• Sensitivity to the needs of the homeless, low-income, and diverse populations;
• Ability to work in a busy, diverse team setting;
• Excellent time management, organizational, communication, and writing skills

PREFERENCE GIVEN TO 

• Candidates with multilingual skills (verbal and written). We are seeking candidates that speak and write English and at least one of the following languages (for interpreting and translation): Vietnamese, Cape Verdean Creole, Portuguese, Cantonese, Mandarin, Toisanese, Haitian- creole, and Spanish. 
• Candidates who live within two miles of Metro Housing|Boston’s headquarters at Roxbury Crossing. 

AN EQUAL OPPORTUNITY EMPLOYER