Shipping Associate (Part-Time) bei PCs for People

Description

About PCs for People

PCs for People is a national nonprofit committed to digital inclusion and environmental sustainability. We provide affordable technology and internet access to individuals and families across the country, helping bridge the digital divide and empower communities.

About the Role

This part-time position is responsible for verifying and keeping records on incoming and outgoing shipments. This position will prepare items for shipment by performing assigned duties to PCs for People’s quality and productivity standards. It is expected that time will be split between:

• 85% picking and packing products for shipment
• 10% receiving shipments
• 5% other duties as assigned

Key Role Responsibilities

• Reviewing work orders to determine order picking activities and pick orders according to the specific instructions provided
• Maintaining files of shipping records
• Work with managers on improving process
• Tracing missing or lost shipments
• Receiving incoming shipments and physically moving incoming items to designated storage areas and departments. Moving items may require use of carts, hand trucks, pallet jacks, and pallet lifts
• Rejecting damaged items, recording shortages, and corresponding with shipper to rectify damages and shortages
• Handling returns and exchanges by ensuring that reverse distribution processes are followed properly
• Keeping an adequate supply of shipping materials on hand at all times
• Maintaining the work area and equipment in a clean and orderly condition
• Test keyboards and monitors
• Assemble keyboard packs
• Gather and pack all equipment needed for online, bulk, and Ebay/surplus orders
• Make bubble wrap
• PID monitors
• Help facilitate with volunteers
• Maintain clean and organized work space
• Palletize bulk orders and wrap
• Assist with freight pick-ups
• Receive packages from freight/FedEx/UPS/etc
• Give supervisors copies of shipping paperwork/BOL
• Add PIDs and MEIDs to bulk order sheet
• Maintain accuracy of bulk order sheet
• Maintain inventory of supplies
• Complete NLAD sheet for ACP errors
• Customer service support
• Create shipping labels
• Tie computers and hotspots to client accounts
• Understand KPI goals and meet them

Requirements

Desired Skills/Qualifications

• High School diploma
• Strong communication skills essential
• Packaging knowledge a plus
• Ability to estimate and meet deadlines
• Passion for computers and technology
• Computer repair experience helpful
• Ability to pass background check

What We Value

• Genuine interest in people, technology, and digital equity
• Compassionate, curious, and community-minded
• Graceful under pressure and adaptable in dynamic situations
• Collaborative teammate who brings energy and empathy to every interaction
• Self-motivated and solutions-oriented thinker
• Previous networking and/or installation experience highly desirable 

Physical Requirements

• Prolonged periods of sitting or standing at a workstation or service counter
• Ability to frequently lift or move items up to 25 pounds, occasional lifting of up to 50 pounds
• Frequent use of computer or other office equipment
• Frequent bending, kneeling, crouching, and reaching
• Capability to work in various indoor non temperature controlled environments
• Manual dexterity to handle tools, and small components
• Extended periods of walking or standing throughout the workday
• Visual acuity to read labels and perform detailed tasks
• Willingness to adhere to physical safety protocols

We are a growing non-profit and expect this position to drive continued growth. We have a casual, fun, team-oriented environment.

Benefits Include:

Medical - Choice of Plans

Dental - Choice of Plans

Vision

401k with Match

Voluntary Disability Insurance

Voluntary Life Insurance

PTO

EEO Statement

We are committed to creating a diverse and inclusive workplace. PCs for People provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.