Closing Date: Wednesday September 24th,2025 or once 150 applications have been received

Position: Administrative Assistant-Communications

Department: CMO-Communications

Annual Salary: $69,326.40 - $88,480.08

Exempt - Not Eligible for Overtime

Benefits-eligible & 401(a) payment equals 5% of base salary.

General Summary: Under general supervision, provides a wide range of administrative and clerical support to the City’s Communications Department. This position helps ensure smooth day-to-day operations by coordinating schedules, preparing materials, supporting projects and events, and serving as a first point of contact for internal and external stakeholders. The Administrative Assistant plays an important role in keeping the department organized, responsive, and effective in its service to the community.

Note: Level is determined by scope of work, span of control, and impact to the organization.

Responsibilities include, but are not limited to:

• Provide administrative support to Communications Department staff, including scheduling, calendar management, correspondence, and meeting coordination.
• Assist in the preparation, processing, and tracking of the department budget, purchase orders, and invoices.
• Draft, proofread, edit, and format a wide variety of documents, including memos, reports, presentations, and promotional materials.
• Maintain organized records, files, and databases for departmental projects, contracts, and initiatives.
• Coordinate logistics for events, press conferences, video shoots, and community meetings, including travel and meeting arrangements.
• Serve as a receptionist for the department: greet visitors, answer and direct calls, and respond to inquiries via phone, email, and in person.
• Manage incoming and outgoing mail, deliveries, and inter-office correspondence.
• Support communications projects by assisting with research, compiling background information, and providing follow-up on assignments.
• Assist with monitoring and maintaining office supplies, equipment, and software subscriptions.
• Build and maintain effective working relationships with City staff, elected officials, community partners, vendors, and the public using principles of good customer service.
• Drive a City vehicle as needed to complete assignments.
• Perform related duties as assigned.

The duties listed above are not intended to be all-inclusive.  An employee may also perform other related duties as assigned by their immediate supervisor.  This position is considered exempt.

Minimum Qualifications:

• High School Diploma or equivalent; AA degree or higher may substitute for up to six (6) months of required experience.
• Two (2) years of general clerical experience in an office setting.

Core Competencies:

• Problem Solving – Analytically and logically evaluating information.
• Learning Agility – Seeking learning opportunities and applying the lessons to work.
• Handling Stress – Maintaining emotional stability and self-control under pressure, challenge, or adversity.
• Professional Integrity & Ethics – Displaying honesty, adherence to principles, and personal accountability.
• Safety Focus – Showing Vigilance and care in identifying and addressing health risks and safety hazards.
• Customer Focus – Attending to the needs and expectations of customers.
• Informing – Proactively obtaining and sharing information
• Teamwork – Collaborating with others to achieve shared goals.
• Valuing Diversity – Appreciating the benefits of varied backgrounds and cultures in the workplace.
• Allocating Resources – Prioritizing the use of fiscal and material resources to maximize organizational effectiveness.

Guiding Principles:

1. Put people first.
2. Be visionary.
3. Be an ambassador for Lancaster.
4. Be Fiscally Responsible.
5. Be Creative.
6. Always Improving.
7. Be Adaptable and Resilient.

Essential Physical Requirements:

• Ascend/Descend stairs/ladders/balance (moderate)
• Position self to bend or twist (frequent)
• To move, transport, position items up to 15 lbs. (moderate)
• Exposed to outdoor weather conditions (infrequent)
• Operate Equipment (none)
• Stationary or squatting position (frequent)

Environmental Factors:

• Work under time pressure (moderate to frequent)
• Interruptions (frequent)

Essential Cognitive Functions:

• Analyze (continuous)
• Computations (frequent)
• Generate Written Work Product (moderate)
• Independent Problem Solving (continuous)
• Interruptions (frequent)
• Maintain Positive Public Relations (continuous)
• Organize (frequent)

Disaster Service Worker:

Pursuant to California Government Code Section 3100-3109, all public employees are declared disaster service workers subject to disaster service activities as may be assigned to them in the event of fire, flood, earthquake, or other natural or man-made disaster.

Reasonable accommodations may be made to enable individuals with disabilities to perform the job's essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

The City of Lancaster will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the City of Lancaster is concerned about the conviction that is directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting www.dfeh.ca.gov/fair- chance-act/.

The City of Lancaster is an Equal Opportunity Employer.