NTP Senior Operations Manager bei Metro Water Recovery, CO

About the Department

Directs and coordinates the daily activities of the Operations Division at the Northern Treatment Plant (NTP). Provides management and leadership in developing and maintaining programs related to the operation of wastewater treatment facilities. Works under the general direction of the NTP Director of Operations & Maintenance and supervises the Operations field supervisors at NTP. Serves as Operator In Responsible Charge (ORC) for the NTP.

Position Duties

1. Sets facility-wide operational direction and performance metrics used to guide facility operation.
2. Provides oversight and guidance for all treatment-related decisions and activities that ultimately impact water quality. Ensures compliance with safety, contractual and regulatory requirements which govern the operation of the treatment facility.
3. Provides clear and compelling direction for the NTP Operations Division. Directs and advises the NTP Operations Supervisors on work schedules, staff training, personnel policies, and employee relations. Prioritizes the needs, activities, and expectations of the NTP Operations Division.  
4. Coordinates with other Metro departments in prioritizing and conducting construction projects and daily activities which impact NTP Operations in accordance with safety, contractual and regulatory requirements
5. Identifies constraints and opportunities to increase efficiency within NTP Operations Division programs. Makes recommendations and directs the implementation of changes.
6. Supports and helps to administer the NTP budget, providing performance reports and comments on variances. Recommend process optimization goals and staffing changes as it impacts the budget.
7. Participates in the employee selection process; evaluates performance and skill levels of employees; and provides counseling, and discipline as necessary.
8. Maintains and administers the safety and employee development training programs for NTP’s Operations Division.
9. Performs other administrative or technical duties as needed.

Minimum Qualifications

Knowledge/Skills/Abilities
Knowledge of:

• Management concepts, methods, and processes
• Typical daily treatment activities of a Class-A wastewater treatment facility of similar size and complexity
• Safety, contractual and regulatory requirements which govern the operation of the treatment facility
• General office processes and procedures
• MS Office software
• Performance metrics of a wastewater treatment plant

Skilled at:

• Operating a wastewater treatment plant
• Directing the work of others
• Project management at a water/wastewater treatment plant
• Computerized process control systems
• Leveraging diverse modes of communication to optimize the effective exchange of ideas and information
• Utilizing technology to seek and share resources and information
• Active and empathic listening skills
• Managing disagreements, de-escalating conflict, and negotiating win-win solutions
• Team building and team management
• Direct supervisory responsibilities including candidate selection, coaching, performance management and enforcing procedures
• Development of metrics and benchmarks
• Optimizing efficiencies

Ability to:

• Identify problems, craft effective solutions, act decisively and demonstrate good judgement
• Develop and administer budgets
• Work various hours as plant demands dictate
• Oversee capital and maintenance projects
• Lead, inspire, motivate, mentor, and develop teams of plant operators and work planners
• Define clear vision and direction for teams, inspiring them to meet project- and department-specific goals, in alignment with organizational strategic objectives
• Manage organizational changes, ensuring smooth transitions and minimal disruption to staff performance and project delivery
• Maintain emotional control under ambiguous and stressful circumstances
• Direct, persuade and motivate others to achieve positive project outcomes
• Think and act strategically in an organizational “big picture” context
• Implement and enforce policies and procedures fairly and consistently
• Effectively supervise staff
• Learn new skills, technologies, and stay updated with industry trends and advancements
• Align group goals to Metro's values and mission

Education
Bachelor’s degree in water quality management, engineering, science, or other related field.
Licensing, Certification, and other Requirements
State of Colorado Class “A” Certification in wastewater treatment plant operations or the ability to obtain the certification through reciprocity

Other Qualifications

Typical Work Environment   
Wet/Humidity conditions; Residential and Commercial wastewater/Biosolids; Variety of floor surfaces including concrete, gravel, asphalt, dirt, tile, loose stones, uneven surfaces, slippery surfaces, wet surfaces; Inside environment; Outside environment all year in all weather conditions and temperatures;   Chemicals;  Lighting conditions including natural light, fluorescent, head lamps,  incandescent, and low light;  Vibration; Moving equipment and vehicles; Work at heights; Work in confined spaces
 
Body Position Demands
Standing; Walking; Climbing stairs; Climbing ladders; Reaching forward and overhead; Balancing; Object handling; Simple hand/ Firm hand grasping; Operating controls; Sitting; Stooping; Kneeling; Crouching; Crawling; Typing; Fine hand coordination
 
Physical Demands (max forces are expected to be infrequent)
Max Weight Lifted: 42 lbs
Max Weight Carried: 42 lbs
Max Force Pushed: 98 lbs
Max Force Pulled: 128 lbs
 
Sensory Requirements
Wide field of view; Perception - Spatial; Olfactory (Smelling); Vision - Near; Depth perception; Color discrimination; Perception - Form; Feeling without seeing; Speaking; Vision - Far; Hearing

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