Shipping & Receiving Clerk bei Arizona Desert Shocks (ADS)

Shipping & Receiving Clerk

Location: Phoenix, AZ

Position Overview

Arizona Desert Shocks (ADS) is seeking a detail-oriented and organized Shipping & Receiving Clerk to manage the inbound and outbound flow of parts and products in our Shock Department. This role is essential to ensuring timely, accurate, and professional packaging and shipment of goods to our customers, as well as receiving and logging incoming shipments. The ideal candidate will be proactive, reliable, and committed to maintaining high standards of quality and efficiency.

Key Responsibilities

Shipping Duties

• Accurately package parts and products in clean, damage-free ADS-branded boxes

• Use appropriate packing materials to prevent damage during transit

• Ensure all outgoing shipments are labeled correctly and correspond to sales orders

• Consolidate multiple shipments onto pallets and securely wrap for freight transport

• Determine the most cost-effective and reliable shipping method (UPS, USPS, freight, or customer account)

• Create shipping labels and log costs for the Accounting Department

• Attach packing lists and sales orders to outgoing shipments

• Schedule and coordinate pickups with shipping carriers

Receiving Duties

• Receive parts and components from the Shock Department with appropriate sales orders

• Verify accuracy and quality of incoming shipments

• Log and store incoming inventory in the designated areas

• Notify relevant departments of received items

Inventory & Supply Management

• Conduct routine inventory of shipping supplies and materials

• Notify Purchasing Department when supplies are low

• Identify and reuse packaging materials when appropriate

• Maintain a clean, organized, and efficient shipping area

Customer & Vendor Interaction

• Greet and assist walk-in customers; direct them to appropriate staff when needed

• Interact positively with delivery drivers, vendors, and service personnel

• Address and resolve basic shipping issues or customer complaints

Cross-Department Support

• Provide assistance to other departments when needed

• Collaborate with team members to ensure smooth workflow and customer satisfaction

Qualifications & Requirements

• Proven experience in a shipping/receiving or warehouse environment

• Ability to lift and move boxes up to 70 lbs or more

• Strong attention to detail and ability to multitask in a fast-paced setting

• Basic computer proficiency, including Microsoft Excel, Word, and email platforms

• Ability to work independently and as part of a team

• Reliable, punctual, and self-motivated

• Ability to perform repetitive tasks with consistency and care

• Familiarity with tablets or basic troubleshooting of simple tech issues