Program Assistant bei Suffolk University

Under the direction of the Moakley Center’s Associate Director specific responsibilities include:

Coordinating Intake Process:

• Working with up to 15 youth during the Fall and Spring semesters and upwards of 40 youth during the Summer

• Scheduling intakes for youth referred by DCF
• Assist youth in obtaining required HR Identification such as Mass ID’s, birth certificates, work permits, updated resumes

• Prepare and lead all youth trainings to make sure youth are prepared for internship placements

Providing Mentorship/Job Coaching:

• Offer advice to youth on budgeting, transportation to/from work, appropriate work communication, dress, and behavior (though not disciplinary) as needed

• Making sure the youth are following expectations and giving them constructive criticism as needed to help the youth succeed in the work place

• Have an awareness of confidentiality issues with youth

• Act as a role model and support/assist youth if problems arise in the workplace

• Be responsible for and respond to cell phone calls from youth on work days (cell phones can be provided)

• Notify the Associate Director if problems arise

Communicating with MCPM Staff and Placement Sites:

• Communicate with each placement site/youth pair once a week during the program.

• Complete and submit evaluation reports each Friday to MCPM/DCF/CFP team highlighting summary of youth progress and noting any issues for concern. Evaluation will include such information as:

• Evaluation of the placement site:
  • Are they giving the youth enough work?
  • Enough supervision?
  • Enough guidance?
  • Are they utilizing the youth in an appropriate way?
  • Do they think the youth is moving towards his/her goals?

• Evaluation of the youth:
  • Are they performing to a reasonable standard?
  • Are they working at their scheduled times?
  • Are they completing tasks?
  • Are they acting appropriate?
  • Are they moving towards their goals?

• Cultivate open dialogue with youth and placement sites

Program Administration

• Assist with training of new iWorks Staff

• Coordinate with Assistant Director with the collection of weekly youth timesheets

• Participate in all programmatic meeting

• Assist in planning and attending both the youth orientation and graduation with Assistant Director

• Meet with youth at Suffolk University once a week to go over budgeting and savings

• Assist the Associate Director with the evaluation of the iWorks program including the monitoring of pre and post program evaluations

• Retrieve youth’s checks weekly from CFP office

• New Program Development

• Design and implement a new program for iWorks youth to be rolled out in the spring of 2023.

Program Assistant Duties:  

• Assisting the Associate Director, with various activities related to other contracts funded during the employment period

• Support the Assistant Director various administrative tasks

• Support MCPM with the administering of Certificate Programs and other center projects/events

• Send out and track course grade sheets and faculty evaluations.

• Check main MCPM voicemail and email regularly

• Assist the Assistant Director with Center events including the Legislative Academy.

• Serve as Public relations lead. Duties include taking photos, keep track of all event (including recording counts and creating a database of all attendees.

• Take the lead on designing the Annual Report.

Qualifications: 

Suffolk University graduate/graduating student preferred. Preference will be given to those enrolled in the MPA, MPA/MS Mental Health Counseling and MPA/MSCJ programs and candidates with relevant job experience in job coaching/mentoring with youth aged 16-21.  Bi-lingual/bi-cultural candidates are encouraged.  Applicant must have own transportation or be familiar and comfortable with public transportation. Travel reimbursement is available.

Specific skills include:

•          an ability to multi-task; establish priorities and meet deadlines
•          have good interpersonal skills
•          proficiency in Word and Excel
•          knowledge of SPSS preferable
•          be able to work independently
• experience in organizing a project and supervising the implementation of the work is preferred

Hours: 35 hours/week 

Dates of employment:  Sept 1, 2025 to May 25, 2026

Pay:  $22/hr