Employment Type: Full-time Regular  

City: Canada (multiple locations)  

Posting Open Date: 09/10/2025  

Posting Close Date: 09/24/2025    (Please note the posting will close at 9:59pm MST)

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception. 

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global. 

Join us, this is where your career story takes off.

Hybrid Work:
This is a hybrid work position in Calgary, Alberta and requires in-person collaboration at the WestJet Campus (22 Aerial Place NE) 3 days per week.  This provides flexibility the remaining 40% of the work week.  This hybrid work plan allows for critically important learning, collaboration and networking with our colleagues.  Specific days in the office are agreed upon by the team.

Reporting directly to the Senior Manager Group Audit, Investigations & Safety Data the Operational Auditor will participate in the performance of station safety audits and operational quality auditing throughout the organization. The individual will coordinate and oversee components of the station audit plan, and be responsible for planning, executing, and reviewing work performed in our audit engagements, to ensure compliance with policies, procedures, and processes documented in WestJet and Encore’s internal manuals. In addition to WestJet’s safety management system and applicable external requirements (including those of Transport Canada and IOSA).

Job Description:

• Perform station safety audits throughout the network, Canada, Untied States and International stations
• Plan, conduct, and report operational quality audits based on Transport Canada, IATA and internal requirements, as well as focused audits, and audits-for-cause
• Assist in the development and on-going maintenance of the company-wide operational quality audit program; track and report on the determination and implementation of corrective actions, verifying that corrective actions effectively addressed the root-causes of the non-conformances
• Identify and report operational, system and safety deficiencies as well as provide opportunities for continued improvement to the appropriate Operations Manager and the Leader responsible for the areas of deficiency
• Manage consistency, quality, and timeliness of audits performed, in compliance with expectations
• Maintain and nurture relationships with internal and external operational business partners
• Extensive travel, potentially up to twenty-six (26) weeks per year across WestJet’s network
• Travel usually takes place Monday-Friday, some weekend travel is required

Qualifications:

• At least 5 years of relevant airline operational knowledge and experience
• Strong understanding of and ability to interpret and apply regulatory/compliance requirements
• Prior experience/familiarity with WestJet and Encore company operation manuals
• Prior experience/familiarity with Transport Canada and IOSA expectations is an asset
• Strong understanding of safety management principles such as operational risk management processes, investigation practices, safety culture, human and organizational factors analysis, continuous improvement, and quality management systems
• Experience with IAuditor application an asset
• Strong communication skills, both oral and written, and ability to communicate at all levels within the organization as well as external stakeholders
• Strong relationship building skills with experience in coordinating the expectations of a diverse set of stakeholders; Quality control/assurance/auditing education and experience an asset
• Must have a valid passport and ability to travel outside of Canada at any Westjet destinations.

The benefits of being a WestJetter:  

WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:   

• A fun and friendly culture with colleagues who work together to win  
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs  

Think we are a fit?  Apply now!  

About WestJet Group of Companies  

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia.
 
As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada’s leading low-cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.  

Our Safety Promise  

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.  

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.   

Our Commitment to Diversity and Inclusion 

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know at [email protected].  We encourage all qualified candidates to apply.

At WestJet, we welcome unique skills, experiences, and backgrounds - if you’re passionate and excited about this role, we encourage you to apply even if you do not meet every single qualification in the posting. We are committed to inclusivity, equity, and accessibility in the selection process. If you require an accommodation during the recruiting process, please let our Talent Acquisition team know.

We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit WestJet.com.  

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