Service Technician bei Security Equipment Inc

Description

Security Equipment, Inc. – Omaha, NE

Delivering Innovative Life Safety Solutions with Unmatched Customer Service

Security Equipment, Inc. is seeking skilled and dedicated Service Technicians to join our team. Our Service Technicians are service experts who are responsible for efficiently troubleshooting and repairing a variety of low-voltage systems while delivering a high level of customer service. The ideal candidate will demonstrate technical proficiency, attention to detail, and a commitment to delivering exceptional service to our clients.

Key Responsibilities:

• Must have the ability to clearly communicate with customers verbally and in writing
• Troubleshoot and repair multiple systems including Access Control, Fire, Burglar, Intercom and IP Video systems
• Work independently to execute multiple work orders throughout the work day
• Perform inspections and system tests
• Must be able to maintain a clean and safe worksite
• Maintain accurate time and expense entries with well-written notes
• Keep an accurate record of vehicle inventory
• Ensure departmental daily records are maintained and accurate
• Cleary demonstrates a safety mindset in all actions
• Other duties assigned

Requirements

• Excellent communication and interpersonal skills are a must
• Previous service-based field experience a plus
• Ability to de-escalate stressful situations
• Minimum one year of experience installing Access Control, Fire, Burglar Systems, or IP Video Surveillance
• Must have an understanding of basic networking
• Ability to troubleshoot with a multi-meter
• Self-motivated to achieve day-to-day tasks independently
• Ability to read blueprints and electrical schematics
• Ability to climb ladders and operate a scissor lift
• Ability to provide the necessary troubleshooting skills for a variety of systems
• Ability to interpret a variety of instructions furnished in written, oral, or scheduled form
• Valid driver’s License with a good driving record
• Technical trade school education is a plus, but not required

Compensation & Benefits:

• Hourly Pay Range: $24.00 – $38.00 (based on experience and qualifications)
• 401(k) with Company Match
• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability Coverage
• Paid Vacation and Time Off
• Tuition Reimbursement Program
• Employee Referral Bonus Program
• Company-Provided Vehicle and Cell Phone
• Manufacturer Training and Certifications
• Supportive and collaborative work environment

Work Schedule:

• Standard 8-hour shifts
• Overtime may be required based on project needs
• Participation in on-call rotation as assigned

If you are a motivated technician seeking a long-term opportunity with a company that values innovation, integrity, and customer satisfaction, we encourage you to apply.