AVP, Systems Engineer bei PATRIOT BANK, N.A.

Description

The AVP, Systems Engineering will play a critical role in designing, implementing, and maintaining the bank’s enterprise infrastructure with a focus on digital banking platforms. This is a hands-on leadership position requiring strong technical expertise, proven experience in financial services, and the ability to partner with stakeholders across business, operations, and technology. The AVP will ensure the bank’s systems are secure, resilient, and scalable to meet the growing demands of customers in a digital-first environment. The candidate will also be responsible for assisting with day-to-day support of all end users, applications, and systems when needed.

Rotating Saturday coverage required. Weekend and after-hours work will also be required at times.

 Systems Engineering & Architecture

• Lead the design, deployment, and optimization of enterprise infrastructure and digital banking systems.
• Ensure systems meet performance, availability, and security requirements.

Hands-On Technical Leadership

• Configure, administer, and troubleshoot systems (servers, storage, cloud, middleware, and integrations).
• Provide hands-on support for digital banking platforms, including online/mobile banking and related integrations.
• Project planning and documentation.
• Guide junior engineers, offering mentorship and technical oversight.

Security & Compliance

• Ensure compliance with FFIEC, PCI-DSS, SOC 2, and other relevant regulatory and security frameworks.
• Implement secure configurations, vulnerability remediation, and identity access management practices.

Collaboration & Stakeholder Engagement

• Partner with Digital Banking, Core Processing, Security, and Operations teams to deliver technology initiatives.
• Collaborate with vendors and third-party providers for system upgrades, integrations, and support.
• Act as a technical liaison for business leaders, ensuring technology aligns with strategic goals. 

Resiliency & Continuity

• Contribute to disaster recovery (DR) and business continuity planning.
• Ensure high availability and resilience of customer-facing systems.

Requirements

• Hands-on technologist with a leadership mindset.
• Customer-centric approach with a focus on secure, reliable digital experiences.
• Proactive, collaborative, and adaptable to change.
• Able to work independently
• SQL configuration and maintenance a plus
• O365 management a plus
• AI implementation and maintenance a plus
• Scripting skills a plus

Strong hands-on experience with:

• Digital banking platforms (online, mobile, APIs, payment gateways).
• Microsoft, Linux, or hybrid server environments.
• Cloud technologies (Azure, or private cloud).
• Networking, firewalls, and load balancers.
• Middleware and integration technologies (e.g., API gateways, ESB).
• Knowledge of cybersecurity controls and regulatory requirements for banks.
• Experience with automation, monitoring, and DevOps practices a plus.
• Strong problem-solving skills with ability to manage multiple priorities.
• Excellent communication and leadership skills.

Experience

• 7+ years of experience in systems engineering or infrastructure roles, with at least 3 years in banking or financial services.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (Master’s preferred).

Benefits

• 401K 
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Flexible Spending Account
• Employee Assistance Program 
• Paid Time Off