Quality Assurance Engineer III bei Availity

Company Introduction

Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.

Job Description

Debugs software products through the use of systematic tests to develop, apply and maintain quality standards for firm products. Develops, modifies and executes software test plans, automated scripts and programs for testing. Analyzes and writes test standards and procedures. Maintains documentation of test results to assist in debugging and modification of software. Analyzes test results to ensure existing functionality and recommends corrective action. Consults with development engineers in resolution of problems. Provides feedback in preparation of technical appraisals of programming languages, systems and computation software. Ensures quality computer integration into the overall functions of scientific computation, data acquisition and processing.

Roles & Responsibilities

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Reporting to the Manager, Quality Assurance, Quality Engineer III is responsible for delivering high-quality technology products and services.  They will ensure that products not only meet regulatory requirements but also fulfill the high standards necessary for customer satisfaction and market competitiveness. By proactively identifying and mitigating risks, implementing robust quality systems, and fostering continuous improvement, Quality Engineer III will contribute significantly to the advancement of technology and the delivery of superior products.

Sponsorship, in any form, is not available for this position.

 

Why you want to work on this team:

• Work on a team that is highly collaborative that is focused on quality and ease
• Passionate about working on innovative initiatives
• Dedicated to driving automation and streamlining processes

To be qualified for this position you:

• Bachelor’s Degree in Computer Science, Software Engineering, or a related field.
• 5 plus years in software quality assurance, with a focus on automation testing.
• Strong programming skills in C#.
• Excellent analytical, problem-solving, and communication skills, with the ability to work collaboratively in a team environment.
• Must have working knowledge of test management and manual/automated testing tools for regression, cross browser and functional testing
• Must have 5+ years of working test automation experience
• Must have 2+ years of experience working with Playwright or similar
• Provide insights on best practices to ensure that deadlines are executed
• Must have working knowledge/experience with Azure DevOps Test Plans or similar
• Ability to showcase an understanding of general testing techniques such as functional, integration performance and regression testing
• Healthcare industry experience is a plus.

You will set yourself apart with:

• Healthcare Technology Experience
• Experience using Playwright
• Experience with Azure DevOps Test Management

What you will be doing:

• Creating scalable and maintainable test frameworks that support various testing needs, including functional, regression, and performance testing
• Working closely with developers, product managers, and other stakeholders to understand requirements and ensure comprehensive test coverage.
• Analyzing test results, identifying issues, and providing detailed reports to inform development and quality assurance strategies.
• Maintaining records of tests, inspections, and other QA activities for compliance and continuous improvement purposes.
• Developing test plans, test scenarios and test cases based on the business, user, and functional/nonfunctional requirements
• Participating in weekly planning and refinement meetings
• Contributing to retrospectives 
• Utilizing Azure DevOps for project planning and tracking
• Sharing your knowledge and expertise with your team members, as well as mentoring junior engineers to improve the overall quality of automation at Availity
• Validating and documenting the completion of testing and development processes to ensure compliance standards are met

Availity culture and benefits: 

• Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. 
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! 
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. 
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. 
• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps: 

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. 

Interview process:  

Recruiter Video Pre-Screen

Tech Assessment

Video Interview with Hiring Manager

Video Panel Interview

Video Interview with VP, Software Engineering

Eligibility

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

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