Resource Liaison bei CAP CAPABLE?

JOB SUMMARY

Position Title: Resource Liaison

Program: RISE

Classification: Non-Exempt/Full-Time

The Resource Liaison works closely with community members facing immediate, short-term needs, including housing, food insecurity, childcare, and more. Employing a person-centered approach, the Resource Liaison provides dedicated support to individuals moving from crisis to stability on their journey to a thriving future. This position requires flexibility to support the success of various programs in RISE.

DUTIES/RESPONSIBILITIES:

Program Implementation

• Provides immediate support to families facing short-term crisis.
• Works on assigned areas of focus, such as Community Health, Crispus Attucks Community Center, and Office of Aging.
• Submits referrals on participant behalf and provides advocacy and community resources.

Data Management 

• Maintains a comprehensive database while keeping participant information confidential.
• Efficiently tracks financial spending and participant progress.
• Updates database with current community resources and services.

Coaching Practices

• Approaches work with a participant centered mindset.
• Utilizes various tools and strategies to support participants.

Collaboration

• Take initiative to connect community members with local services and resources.
• Collaborates with CAP programs and services.
• Nurtures relationships with community partners and local services.

Innovation

• Participates actively in meetings.
• Contributes to program evaluation and development.
• Identifies new best practices for continuous improvements.

*Performs other related duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS

• Associate’s degree or four-year degree with minimum of three years’ experience or High School Diploma or equivalent minimum of five years’ experience working in human or social services.
• Bilingual in Spanish/English preferred.

**Please see attached for full job description**

We value our team by uniting our employees with our mission. We offer a strong purpose with compassion for work-life balance. Below is a glimpse of our robust benefits offered: 

• Sign-on Bonus, only available to external candidates.
• Benefits: Medical, Dental & Vision Coverage / 403(b) Plan / Life Insurance / EAP Program 
• Generous number of PTO Days banked annually 
• Paid Parental Leave 
• Tuition Reimbursement  
• Employer- Assisted First Time Homebuyer Program 

Equal Employment Opportunity 

CAP provides equal employment opportunities to all qualified individuals without regard to race, gender, disability, ethnicity, religion, sexual orientation, age, citizenship, veterans status or genetic information.  

Americans with Disabilities Act 

Applicants as well as employees who are or become disabled must be able to perform the essential duties and responsibilities either unaided or with reasonable accommodation. The agency will determine reasonable accommodation on a case-by-case basis in accordance with applicable law.