Manager of Office Administration (Baltimore and Washington D.C.) bei Ice Miller LLP

Job Summary: The Manager of Office Administration is responsible for managing administrative operations for your Ice Miller office location (Baltimore and Washington D.C.). This individual must thrive in a fast-paced environment with time-sensitive materials and must consistently maintain a high level of confidentiality. The role includes overseeing administrative staff, coordinating office operations and events, managing vendor relationships, and ensuring alignment with Firm-wide initiatives and standards.

  ***Salary in the range of $120,000 - $150,000 dependent on location and experience level*** 

Essential Job Duties: 

• Lead all aspects of office operations for your Ice Miller office location, including developing and managing office and project budgets.
• Manage, coach, and develop Legal Services Assistants (LSAs) in your office location, ensuring performance standards are met and development goals are achieved.
• Leverage BigHand to organize, assess, and assign LSA assignments and work to ensure optimal workflow and workload balance.
• Oversee space planning, including office moves and office/desk assignments.
• Manage office-wide events, team outings, and all-office meetings.
• Serve as the primary liaison with on-site services vendors, ensuring quality and efficiency.
• Conduct performance reviews and handle personnel matters for Legal Services team in your office location.
• Collaborate with department leaders and remain informed about Firm initiatives and changes.
• Identify operational needs and lead process improvements across Legal Services functions.
• Ensure compliance with office practices and procedures, addressing concerns and documenting actions as necessary.
• Communicate key Firm updates and procedural changes to Legal Services team.
• Support an inclusive, respectful, and collaborative workplace culture

Minimum Requirements:

• 3–5 years of management experience in a law firm or professional services environment.
• Bachelor’s degree or equivalent experience.
• Strong organizational and project management skills.
• Excellent written and verbal communication skills.
• Proven ability to coach, develop, and lead a team.
• Strong problem-solving and negotiation abilities.
• Experience fostering an inclusive and collaborative environment.
• Ability to perform all essential job duties as outlined.

Other Requirements:

The requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment Operated:

This position requires extensive use of a computer and telephone. This position also requires the use of printing, copying, faxing and scanning equipment.

Physical Requirements: 

While performing the duties of this job, the employee is occasionally required to sit; stand; talk; see; and hear.  

Mental Requirements:

Ability to communicate effectively, verbally and in writing, with a diverse group of people.

Work Environment:

While performing the duties of this job, the employee may be exposed to weather conditions while traveling.  The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Benefits provided include: Paid time off, Health insurance, Vision and Dental Insurance, 401k (with an employer match), life insurance, and many others.  Please reach out for a comprehensive list of benefits provided. 

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. To succeed, we take great pride in a culture where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform to their highest potential.

Candidates must have permanent authorization to work in the United States. 

Ice Miller LLP is an Equal Opportunity Employer.