Student Services Coordinator bei Herron High School

Description

Scope of Responsibilities

1. The role is from 8:00AM to 4:30PM, Monday -Friday, with a 1/2 hr lunch period
2. Greets public, parents, students, vendors, etc. for the purpose of responding to their inquiries and/or directing them to appropriate personnel.
3. Assists with daily student needs, including taking fee payments and lunch deposits. Records all payments received according to the cash collection process outlined by the Business Office.
4. Manages daily attendance procedures and sends reports to school leadership as necessary. 
5. Coordinates early pick-ups and dismissals with faculty, parents, students and administration.
6. Answers multi-line phone system for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages.
7. Consistently communicates and follows up on student needs to the help desk, nurse and AHS teams. 
8. Assists families with enrollment questions when the Director of Enrollment is unavailable.
9. Oversees immediate scholar transportation issues- MyKey, IndyGo education, commuter connect, parking passes and intercampus issues.
10. Manages and Oversees assigned Office Assistants 
11. Oversees collection of mail and packages to Herron High School.
12. Establishes and manages work order processes to ensure faculty and staff requests and concerns are addressed in a timely manner.
13. School Visitor Processes & Requirements / Raptor
14. Volunteer Background Check Coordination
15. Attendance at scheduled faculty meetings, professional development meetings and other sessions as determined by the senior leadership. 
16. An expectation of professional and ethical conduct and professional growth throughout the year.  
17. Collaboratively works with the senior leadership and others to support the policies, guidelines, and working procedures for Herron Classical Schools.
18. Performs other duties as determined necessary by senior leadership.
19. Attendance at evening events that include but may not be limited to Parent Orientation, Meet the Teacher Night, Parent/Teacher Conferences and Open Houses. The dates of these events are listed on the Master Calendar or shared by admin staff annually.
20. Bilingual and biliterate (Spanish-English) candidates are strongly preferred due to the needs of our student and family population. 

Requirements

1. Organized
2. Works well under pressure
3. Multi-tasker
4. Customer Service Skills
5. Strong Communication Skills
6. Proficiency in Google and Microsoft
7. High School Diploma or equivalent 
8. Fluent in Spanish and English preferred

Diversity & Inclusion – Embracing a Culture of Respect

Diversity and inclusion are integral to Herron Classical Schools’ mission and are embedded in its Core Values. By building a culture of respect and trust through relationships with people and ideas, HCS believes that a highly intentional diversity enriches our community. HCS is committed to creating an inclusive culture where all forms of diversity are embraced, respected, and valued.

Equity Statement

Herron Classical Schools, through action and in partnership with families and community, will uphold the values, policies, and practices that promote cultural competence. We are committed to eliminating biased institutional structures, hiring practices, and practices that affect student learning and achievement. We will embrace and empower students and staff in their individual identities to establish and sustain human dignity, justice, equitable treatment, and inclusiveness in the classroom and workplace. 

Non-discrimination Statement

Herron Classical Schools does not discriminate on the basis of race, color, gender, sex, gender identity, disability, religion, ancestry, national or ethnic origin, or any characteristic that is legally protected under applicable local, state, or federal law in the administration of its educational policies, behavior policies, admissions policies, scholarship and loan programs, food service, hiring practices, and athletic or other school-administered programs.

Herron Classical Schools abides by the Indiana Civil Rights Laws (I.C. 22-9-1), Title VI and VII (Civil Rights Act of 1964), the Equal Pay Act of 1973, Title IX (Educational Amendments), Section 504 (Rehabilitation Act of 1973), and the Americans with Disabilities Act (42 USCS § 12101,et.seq.). Complaints regarding acts of sexual discrimination or harassment in violation of Title IX requirements should be filed with Herron Classical Schools Title IX Coordinator by filling out a Report of Harassment form available from Student Services or any school administrator. Inquiries regarding compliance by Herron Classical Schools with Title IX and other civil rights laws may be directed to the Title IX Coordinator, Herron Classical Schools, 110 E. 16th Street, Indianapolis, IN 46202, or the Director of the Office for Civil Rights, U.S. Department of Education, 111 North Canal Street, Suite 1053, Chicago, IL 60606-7204.