Office Manager bei TwinStream

Details:

Salary: £40,000 - £50,000 

Location: Hybrid in Aztec West Bristol office  

Security Clearance: Must be eligible for DV clearance 

About the role: 

TwinStream is a dynamic and growing company delivering innovative solutions in secure, cloud-native environments. We are currently seeking an Office Manager for our Bristol office, who can also support—or upskill into—the role of Security Controller. 

This hybrid role offers a unique opportunity to manage the day-to-day operations of a busy office while also playing a key role in supporting the organisation’s security practices in line with government standards. 

Ideal for someone highly organised, proactive, and adaptable, this is a hands-on position that offers real responsibility across both operational and security-focused areas. 

Responsibilities:   

Office Management 

• Manage daily operations of the Aztec West office, ensuring a professional, efficient environment. 
• Serve as the first point of contact for site-related matters (facilities, suppliers, building management). 
• Support onboarding/offboarding for staff and associates, including access control, equipment, and workspace setup. 
• Manage office supplies, logistics, utilities, meeting rooms, reception/visitors and post/couriers. 
• Coordinate in-office events and simple travel arrangements. 
• Liaise with the landlord in line with the lease; track issues and resolutions. 

Health & Safety 

• Act as H&S coordinator, maintaining H&S policies, risk assessments (incl. DSE), training matrix, accident/near-miss log and actions. 
• Lead routine checks (fire alarms, extinguishers, emergency lighting), inductions and drills. 
• Contractor management and permits to work; small works under CDM (as applicable). 
• Manage statutory compliance (e.g., electrical safety, water hygiene, fire extinguishers). 
• Ensure first aid and fire warden coverage; coordinate PPE/ergonomics. 

Security Controller (FSC) 

• Oversee physical security measures, including access control and secure handling of sensitive materials. 
• Manage & coordinate maintenance/servicing of CCTV, Intruder Detection Systems, and Access Control Systems with service providers. 
• Be accountable for the site risk profile and risk assessments within the security remit. 
• Ensure compliance with Government Protective Security standards; maintain evidence and records. 
• Deliver/coordinate regular security awareness training relevant to the building. 
• Conduct audits and maintain appropriate records to support compliance and assurance. 
• Monitor changes in government/MOD security policy and advise the business. 
• Engage with local Counter Terrorism Security Advisors (CTSA) and relevant local security groups. 
• Coordinate FSC documentation and audits; maintain training/awareness records. 
• Assist with FSC/IPSA submissions and periodic reviews. 

Supplier & budget management 

• Own supplier relationships and contracts (cleaning, M&E, security, utilities, consumables). 
• Raise POs, track spend vs. budget, approve invoices; drive savings without reducing service. 
• Manage minor facilities projects and snagging. 

IT/asset coordination (with IT) 

• JML (joiners/movers/leavers) for desks, access, lockers, and equipment handout/returns. 
• Maintain asset lists (monitors, docks, chairs) and warranty/repair tracking. 

Security clearance (DV) 

• Requirement: Current DV or eligibility and willingness to obtain DV. 
• We will support DV transfer-in where applicable. BPSS and right-to-work checks apply as a minimum. 

Key Skills:   

• Proven experience in office or facilities management. 
• Highly organised with strong communication and interpersonal skills. 
• Discreet, dependable, comfortable handling sensitive information. 
• Based within easy reach of Aztec West and able to attend Monday–Friday. 
• Comfortable administering access control/CCTV/alarm systems (training provided). 
• Security clearance: hold DV or be eligible/willing to obtain and maintain it. 
• DISA Facility Security Controller trained or committed to completing it within 3 months (employer-funded). 
• Working knowledge of UK H&S basics (risk assessments, incident logging, drills, DSE). 
• Supplier management, POs/invoices, and simple budget control. 
• UK GDPR awareness (training provided). 

Desirable skills:  

• IOSH Managing Safely, First Aid at Work, Fire Warden (or willingness to train). 
• Experience during an office fit-out or systems upgrade (access control/CCTV/alarms). 
• Experience with UK government or MOD security requirements. 
• Previous role as a Security Controller or Facility Security Contact. 
• Familiarity with Microsoft 365 and Atlassian. 

There are many great reasons to join our team! 

Pension Plan 

Secure your future with our competitive pension plan that offers an 8% employer contribution.  

Private Medical Healthcare 

Your health and well-being are our top priorities. Enjoy comprehensive private medical healthcare, which includes dental and optical care for you and your family.  

Learning and Development 

Your career is in your hands. We empower you to take charge of your own development, giving you the autonomy to shape your growth.    

Flexible Working 

We understand the importance of balancing work and life. Flexibility is not just a policy for us; it is part of our culture. We are passionate about helping you seamlessly integrate work with your home life.   

Electric Vehicle Scheme  

Drive sustainability forward with our electric vehicle leasing scheme. You can take advantage of this initiative through a convenient salary sacrifice program.   

Holidays  

Enjoy an annual leave of 28 days, plus bank holidays, allowing you to recharge and spend time on what matters most.     

Team Events 

We love celebrating our achievements! In addition to our quarterly meetings, you can look forward to our Christmas and summer parties—opportunities to relax, reflect, and have fun as a team.    

Additional Benefits  

We provide life assurance for your peace of mind and a cycle-to-work scheme to support your health and sustainability goals.