Branch Operations Manager bei Frazer

Are you based in the Norwich area?

Do you have Warehouse and Transport Operations Management experience?

Do you have multidrop operations exposure ideally with Civils Building Materials?

FRAZER is a leading building materials distributor within Civils and Utilities in Northern Europe, is on the hunt for an Operations Manager (Warehouse/Transport) who's as passionate about great service as we are to join our Norwich office.

Hours – 7.00am – 5.00pm Monday to Friday

Frazer, Hall Road, Norwich, NR4 6ET

Key Responsibilities

• Managing a small team of warehouse staff and drivers, ensuring all team members are prepared and ready for their day

• Run the transport operations for the branch - load planning and delivery routes

• Support Branch Manager with operations: driver and warehouse staff health and safety compliance

• Directly support warehouse team with preparing and loading/unloading orders when necessary (forklift training provided)

• Provide an excellent level of service for all customers

• Check incoming deliveries and report missing or damaged products

• Maintain stock levels in both the warehouse and yard areas, carrying out regular stock counts and producing reports on stock management for branch

• Keep the branch looking clean and tidy and make Health & Safety a priority

• Work with colleagues to suggest opportunities for improvement

What’s in it for you?

• Competitive Basic Salary

• Retirement Savings Plan (Pension) – with Legal & General

• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

• WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

• Employee Discount

• Refer a Friend scheme

• Wellbeing Centre via WorkPerks

• New Reward and Recognition programme

Required Skills and Experience

• Previous industry experience is beneficial ideally Civils or Utilities

• Experience within warehouse and transport management with teams of up to 5

• Confident in a hands-on, sometimes physical role

• Flexible with a positive can-do attitude

• Excellent knowledge of Health & Safety legislation and practice

• Basic working knowledge of environmental legislation

• Experience within the supply chain/merchanting industry is desirable

• Knowledge and experience scheduling methods and work processes.

• Good interpersonal and communication skills

• Good general level of education together with PC literacy and basic financial awareness

About us

At FRAZER, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. 

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!