Educational Technologist bei Walla Walla Community College, WA

About the Department

Walla Walla Community College (WWCC) is seeking applicants for an Educational Technologist position at the Walla Walla campus. 

At Walla Walla Community College, we inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. As an organization, we value learning opportunities, a sense of community, diversity, health and humor, excellence, integrity, teamwork, innovation, personal and professional growth, and sustainability.

This position is open until filled. First consideration will be given to applicants whose complete application has been received by September 21, 2025 @ 11:59pm PST. See Required Application Materials section for more information.

General Description: 
Under the general supervision of the Director of the Center for Teaching and Learning, the Educational Technologist (ET) serves as the college’s primary administrator of the Learning Management System (currently Canvas) and provides instructional technology support to faculty, staff, and students across the institution. This role encompasses technical oversight, collaborative problem-solving, and strategic implementation of educational technologies that enhance multimodal instruction and support student success.

The ET works closely with faculty and staff to provide responsive LMS support, instructional media assistance, guidance on adopting and utilizing accessible, effective technology solutions, and learning outcomes analytics support. This role supports training development, cross-listing, term setup, and troubleshooting for Canvas and other integrated tools (such as Zoom, Panopto, etc.). The ET may also provide basic course design resources, directing faculty to evidence-based teaching strategies and UDL principles.

Essential Functions: 

• Administer the college’s LMS (currently Canvas), including term setup, course creation, cross-listing and merging, enrollment accuracy, and third-party tool integrations
• Co-administer the institution’s digital assessment platform (currently Insights for Canvas Outcomes), including user roles and permissions management, configuration and optimization for Canvas, and troubleshooting issues related to outcomes and assessment functionality
• Provide technical assistance to faculty and staff in the use of instructional technologies, both in real time and through a ticketing system
• Partner with faculty to match instructional needs with appropriate technologies, emphasizing evidence-based practices and digital accessibility
• Support the implementation and evaluation of emerging educational tools, such as AI-assisted teaching supports, media platforms, and analytics dashboards
• Provide training and resource development (videos, guides, Canvas modules) to assist instructors with integrating technology into online, hybrid, and face-to-face courses
• Assist with troubleshooting LMS-related issues, including sync errors, code verification, user roles, and data inconsistencies
• Provide light instructional design support such as aligning course objectives with assessments, rubrics, and basic course structure
• Support media creation and accessibility compliance, including captioning, file formatting, and Universal Design for Learning principles
• Coordinate communication with faculty regarding LMS policy compliance (e.g., publishing deadlines, incomplete setup)
• Serve as a technical lead in resolving LMS and tool-related support escalations in coordination with Tech Services and vendors
• Assist with circulation, maintenance, or setup of classroom media and instructional tech tools when needed
• Collaborate with other Center for Teaching and Learning staff to build faculty capacity through onboarding, workshops, and targeted support
• Liaise with academic departments, deans, state-level LMS groups, and vendor representatives
• Participate in quarterly institutional planning, assessment, and faculty professional development initiatives as needed
• Other duties as assigned

Position Duties

• Strong working knowledge of Canvas or another major LMS (e.g., Moodle, Blackboard, D2L); Canvas preferred
• Skill in instructional technology support, including troubleshooting, explaining tools clearly, and documenting workflows
• Ability to build productive partnerships with faculty around technology use and course development

• Ability to evaluate and advise on new technologies, tools, or LMS features
• Ability to interpret and apply accessibility standards (e.g., WCAG) and Universal Design for Learning (UDL) principles to support faculty in creating inclusive instructional environments

• Excellent written and oral communication skills, including those necessary to develop help documentation and training materials
• Comfort with audio/video tools, screen capture software, and instructional multimedia workflows
• Familiarity with support ticket systems (e.g., TeamDynamix) and support request triaging
• Ability to work independently and collaboratively in a fast-paced, service-oriented environment
• Cultural competence and ability to work effectively with diverse populations and adult learners
• Commitment to continuous improvement and inclusive teaching and learning

• May supervise student workers or interns

• Bachelor’s degree in education, educational technology, instructional technology, instructional design, or a related field;
• Two years of experience using or supporting a major LMS (Canvas, Blackboard, Moodle, etc.) as a trainer, designer, or administrator

• Canvas LMS experience
• Experience working in higher education or adult learning environments
• Experience supporting instructional media, captioning, or accessible content development
• Experience with development, collection, and analysis of learning analytics
• Bilingual English/Spanish
• Helpdesk or technical support experience in an educational setting

Minimum Qualifications

This position is in a bargaining unit for which AFT is the exclusive representative. 

This is a full-time, possibly overtime eligible professional position. Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Official college transcripts required at time of hire. Candidates may be subject to a criminal history background check as a condition of employment. Information from the background check may not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. The college is a tobacco free institution.

Work is performed almost exclusively indoors in an office environment. Exposure to hazards is limited to those commonly found in office environments. This contract position work schedule will typically be Monday through Friday 8-hours each day. During the summer, work schedule is Monday through Thursday 10-hours each day. Occasional travel for professional development or state meetings. Occasional evening or early-morning hours during instructional transition periods

Compensation: 
Annual salary range for initial placement based on the represented exempt salary schedule is PR05, Step A-F: $70,924-$80,244, with scheduled salary increment increases every 12 months until you reach the top of the scale. The college has an excellent benefit program including paid sick leave; paid vacation leave; medical, dental, life, and long-term disability insurance; retirement and two optional deferred compensation programs.  All full-time employees will automatically have 3% of taxable income deferred into the State of Washington Deferred Compensation Program (DCP). All administrative exempt staff set aside 1% of their gross salary in a Health Reimbursement Arrangement (HRA) (VEBA). All exempt employees are required to participate in this program. Walla Walla Community College requires all employees to participate in direct deposit for payment of salary.

Other Qualifications

This position is open until filled with priority consideration given to those applicants who submit a complete application by September 21, 2025 at 11:59 PM PST. To qualify for priority consideration, applicants must submit a complete application packet, which includes the following: 

• Online NEOGOV application.
• Cover letter 
  • Provide a cover letter detailing your interest in this position. Please describe any professional experience, training, or educational background that makes you an ideal candidate.
• Resume
• Names and contact information for three professional references
• Answers to three (3) supplemental questions
• Unofficial transcripts for application purposes; official transcripts are required prior to an official start date.