Sr. Manager, Enterprise Services bei SafeRide Health

About the Role:

SafeRide Health is seeking a Sr. Manager, Enterprise Services to drive alignment, execution, and operational discipline across the organization while also shaping the cultural touchpoints that make SafeRide a great place to work.

Reporting directly to the VP, People & Enterprise Services, this role ensures the company’s most important priorities are clearly defined, rigorously tracked, and successfully delivered. At the same time, you will be responsible for designing and executing company-wide events and experiences that bring employees together, strengthen connections, and reinforce our mission-driven culture.

Success in this role requires someone who actively identifies and drives implied tasks, anticipating what needs to be done beyond what is explicitly assigned and ensuring details and dependencies are handled before they become blockers. You will be entrusted with running enterprise-level processes, stewarding readiness efforts, and ensuring our leaders are equipped with the clarity and momentum needed to scale a high-growth healthtech company.

This is a role for someone who thrives at the intersection of structure and people — balancing disciplined planning with the creativity and empathy required to foster camaraderie and engagement in a fast-changing environment.

Job Responsibilities:

• 
  Lead SafeRide’s enterprise OKR process, ensuring company priorities are clear, measurable, and achieved.
• Establish and manage a business requirements intake program to align teams on goals, deliverables, and resourcing for major initiatives.
• Oversee site management and workplace operations, ensuring SafeRide’s offices run effectively and support a positive employee experience.
• Coordinate the Incident Management Team (IMT) and maintain readiness for critical response scenarios.
• Design and deliver company-wide events and experiences, from all-hands meetings to annual celebrations, that connect employees, strengthen camaraderie, and reinforce our mission.
• Act as a connector and facilitator, bringing cross-functional teams together to solve problems, accelerate decisions, and maintain alignment.
• Provide clarity, structure, and follow-through on initiatives, including anticipating and addressing implied tasks that keep execution on track.

Required Qualifications:

• 
  Bachelor's degree or 4 additional years of related experience.
• 7+ years of operational, human resources, and/or project management experience within a complex or high-growth environment.
• Proven ability to design and implement processes, coordinate cross-functional execution, anticipate implied tasks, and keep stakeholders aligned to deliver results.
• Excellent communication and facilitation skills with a track record of influencing senior leaders.
• Highly organized, detail-oriented, and capable of managing multiple priorities at once.
• Adaptable, proactive, and comfortable bringing order to ambiguity.

Preferred Qualifications:       

• Master's degree or 4 additional years of related business and/or operational experience.
• 
  Experience leading enterprise planning frameworks (e.g., OKRs, Scorecards, PMO).
• Background in readiness operations, crisis response, or similar experience managing complex, time-sensitive initiatives under pressure.
• Experience in planning and facilitating company-wide meetings or events that drive culture and connection.
• Exposure to workplace operations, facilities management, or employee experience programs.
• Experience in healthcare, military, or similar industries.

Benefits:          

We offer a remote-first work environment, competitive compensation, and comprehensive benefits, including:

• Competitive salary, annual bonus opportunities, and equity options
• Remote with flexible hours
• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Generous PTO, paid company holidays, and paid parental leave
• Career growth and development opportunities in a mission-driven organization

About Us:      

SafeRide Health is a technology and services company dedicated to reducing barriers to care by improving the delivery of non-emergency medical transportation to people across America. SafeRide employs proprietary technology, paired with a nationwide network of vetted transportation providers. This enables payers and health systems to deliver cost-effective, on-demand transportation intelligently, enhancing the patient experience in the process. SafeRide serves the largest Medicare Advantage, Medicaid, and provider programs in the country. Learn more at www.saferidehealth.com.