Quality Liaison bei Techniplas

Job Details

Techniplas is a global supplier of sophisticated plastic components and design-focused, multifunctional surfaces that are primarily for the automotive sector, as well as the industrial, consumer goods, medical and other markets. The company’s products follow industry trends like weight reduction and vehicle electrification, innovative operating concepts, high-quality surface finishes, and an increasing focus on convenience and safety.

The Techniplas Group runs 30 sites worldwide with production, sales and / or technology hubs and employs just under 4,000 members of staff. The company serves customers and platforms around the world, focusing on technological expertise and collaboration with customers in the fields of design and engineering. Techniplas has long-term relationships with many of the world’s leading automotive and industrial OEMs.

SUMMARY OF POSITION:

Provides daily quality-related support to resolve customer quality issues. Works directly with customer at on-site locations to resolve daily quality issues and findings. Reports out findings at customer location to Quality Engineer that is in charge of specific customer daily. 

JOB DUTIES & ESSENTIAL FUNCTIONS:

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Review of Nonconforming material at customer location daily
• React to customer concerns at facility.
• Review customer process to understand how defect effects processes.
• Help investigate customer findings using 8D, 5 why, and other problem-solving tools.
• Request Return Material Authorizations (RMA) 
• Provides recommendations for the disposition of nonconforming material.
• Communicate daily with quality engineer overseeing program.
• Communicate daily with customer.
• Validate material stocks.

QUALIFICATIONS (KNOWLEDGE, SKILLS & ABILITIES):

• Associate degree or equivalent combination of education and experience.
• Minimum of 3 years of Liaison experience in a manufacturing environment. Experience in the automotive industry a plus. Plastics industry experience a plus.
• Excellent communication, organizational, problem-solving and follow-up skills.
• Strong attention to details.
• Ability to work effectively as a team player in a diverse work group.
• Computer skills should include basic word processing and spreadsheet skills. Must be willing to pursue further education as job requirements dictate. 100% Travel is required.