Assistant Director of Operations - Rooms bei Hotel Kabuki

Duties include:

·         Responsible for short and long term planning and the management of the Rooms Operations

·         Assist with the oversight of the Food & Beverage division

·         Develop and recommend the budget, marketing plans and objectives and manages within those approved plans

·         Direct and oversee development of employees

·         Hire, train, empower, coach and counsel, performance and salary reviews

·         Cover and support in Front Office and Housekeeping Operations as needed

·         Drive Hotel Metrics and Financial targets

·         Oversee and support the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage/rooms operations

·         Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality

·         Implement procedures to increase guest and associate satisfaction

·         Maintaining Hyatt standards of service and ensure their implementation

·         Maintain communications with Corporate Staff

·         Coach and counsel employees to reflect Hyatt service standards and procedures 

The salary range for this position is $76,700 - $115,300

Hyatt is an Equal Employment Opportunity Employer for individuals with Disabilities and Veterans.

Qualifications:

·       Prior hotel front office experience required.

·       Prior leadership experience.

·       Minimum of 4 years' experience working in a fast-paced environment.

·       Strong communication and leadership skills.