Lead Technology Applications Analyst bei Park Hill School District

Purpose Statement

The job of the Lead Technology Applications Analyst is done for the purpose of leading the selection, implementation, integration, support, and improvement of district applications. This includes helping identify applications to meet user needs, coordinating and managing system integrations, ensuring data integrity across systems, and providing oversight of application functionality to support district operations. This position functions as the team leader of the Applications Analysts, with responsibility for implementing, maintaining, and enhancing district applications while supervising and developing team members.

This job reports to the Manager of Enterprise Applications and Information.

Essential Functions

• Analyzes applications, systems, and user requirements (e.g., data sources, input requirements, reporting capabilities, workflows, etc.) for the purpose of recommending solutions and enhancing user-requested functionality.
• Creates a positive team culture.
• Supervises and evaluates assigned personnel for the purpose of ensuring standards are achieved, performance is maximized, and department goals are met.
• Provides coaching, training, and professional development opportunities for analyst team members.
• Builds positive working relationships with team members, vendors, and other departments for the purpose of working collaboratively toward department and district goals.
• Collaborates with a variety of internal and external parties (e.g., district personnel, database administrators, programmers, vendors, state/federal agencies, etc.) to ensure project success.
• Collaborates with the Technology Projects and Training team for the purpose of communicating effectively with district staff, students, and parents as well as providing training on the proper use of technology.
• Collects customer feedback for the purpose of monitoring the effectiveness of products and support to drive continuous improvement processes.
• Coordinates and leads meetings, workshops, and/or training for the purpose of conveying and/or gathering information required to perform job functions.
• Coordinates the implementation and integration of new applications, systems, and system components (e.g., monitoring project plans and schedules, ensuring vendor delivery, and documenting applications) for the purpose of enhancing existing systems and/or providing solutions to current processing problems.
• Ensures integrity of data in district applications by verifying, updating, and validating information regularly.
• Ensures change management processes and effective communication methods are utilized for the purpose of adequately and accurately disseminating information related to application changes.
• Implements and supports district applications for the purpose of addressing organizational needs and providing operational capabilities to users.
• Leads in developing system requirements and specifications from information gathered at user meetings and/or interviews with internal and non-district staff for the purpose of documenting/interpreting user requests, identifying data sources, and creating a working plan.
• Leads the troubleshooting efforts for district applications for the purpose of isolating issues and resolving problems and/or providing user training.
• Maintains existing systems (e.g., applying requested changes, enhancements, data source updates, configuration changes, and adding additional functionality) for the purpose of providing production support in ensuring the ongoing availability of information needed to meet mandated requirements.
• Manages the coordination of system upgrades, new feature management, and evaluation, including risk assessment.
• Manages assigned projects for the purpose of developing and meeting project goals and desired project outcomes.
• Utilizes appropriate project management tools, processes, and procedures for the purpose of effectively leading and managing projects.
• Organizes and ensures training for selected personnel for the purpose of ensuring their ability to use new and/or existing applications.
• Prepares written materials (e.g., procedures, application documentation, reports, memos, data documentation, etc.) for the purpose of documenting activities, providing written reference and/or conveying information.
• Produces a variety of system and mandated reports and report options (e.g., labels, directories, locator cards, state reporting, etc.) for the purpose of meeting site, district, and state requirements.
• Promotes the innovative use of district applications to district users for the purpose of increasing organizational effectiveness and efficiency.
• Recommends applications, equipment, supplies, and materials for the purpose of identifying required items to provide appropriate services.
• Researches applications, vendors, and current technology (e.g., being knowledgeable on trends, recommending acquisitions, etc.) for the purpose of ensuring the district uses effective and cost-efficient tools.
• Responds to inquiries from a variety of sources (e.g., staff, administrators, school site personnel, outside vendors and service providers, etc.) for the purpose of providing technical assistance, advice, and support.
• Tests and/or coordinates the testing of applications for the purpose of ensuring that solutions match defined requirements and expected functionality.
• Troubleshoots application issues for the purpose of isolating problems, resolving them, and/or providing user training.
• Participates in district-wide planning and development activities for the purpose of creating short- and long-range plans for application needs and support.
• Maintains excellent communication and collaboration with district stakeholders for the purpose of ensuring alignment with district goals and initiatives.

Other Functions

• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Job Requirements: Minimum Qualifications

Skills, Knowledge and Abilities

SKILLS are required to perform multiple, technical tasks with a need to occasionally upgrade skills in order to meet changing job conditions. Specific skill-based competencies required to satisfactorily perform the functions of the job include:

• Strong leadership and supervisory skills, including motivating and evaluating staff.
• Planning and managing projects, including the use of project management tools and processes.
• Preparing and maintaining accurate records including developing and maintaining time estimates and schedules.
• Reading entity-relationship diagrams.
• Supervising staff and project groups.
• Strong interpersonal, written, and verbal communication skills.
• Strong ability to use pertinent software.

KNOWLEDGE is required to perform algebra and/or geometry; read technical information, compose a variety of documents, and/or facilitate group discussions; and analyze situations to define issues and draw conclusions. Specific knowledge-based competencies required to satisfactorily perform the functions of the job include:

• Current generation and legacy application programming languages.
• System design; process and data modeling techniques.
• Database theory; state and federal reporting requirements.
• Technologies and tools, benefits and limitations of technology.
• Project management and change management practices.

ABILITY is required to schedule activities, meetings, and/or events; gather, collate, and/or classify data; and consider a variety of factors when using equipment. Flexibility is required to work with others in a wide variety of circumstances; analyze data utilizing defined but different processes; and operate equipment using a variety of processes. Ability is also required to work with a diversity of individuals and/or groups; work with a variety of data; and utilize a wide variety of types of job-related equipment. Problem-solving is required to identify issues and create action plans. Problem-solving with data requires independent interpretation of guidelines; and problem-solving with equipment is moderate to significant. Specific ability-based competencies required to satisfactorily perform the functions of the job include:

• Lead, guide, and evaluate staff to achieve departmental outcomes.
• Schedule activities, meetings, and/or events; gather, collate, and/or classify data.
• Consider a variety of factors when using equipment.
• Work with others in a wide variety of circumstances and communicate with individuals of varied technical background.
• Analyze data utilizing defined but different processes; operate equipment using a variety of processes.
• Set priorities, manage multiple projects, and meet deadlines and schedules.
• Establish and maintain effective working relationships with stakeholders.
• Problem-solving: identify issues and create action plans.
• Maintain confidentiality of information and exercise sound judgment.

Responsibility

Responsibilities include: working under limited supervision following standardized practices and/or methods; leading, guiding and/or coordinating others; operating within a defined budget. Utilization of resources from other work units is often required to perform the job's functions. There is a continual opportunity to impact the organization’s services.

Working Environment

The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, and significant fine finger dexterity. Generally the job requires 90% sitting, 5% walking, and 5% standing. This job is performed in a generally clean and healthy environment

Experience 

Job related experience within a specialized field is required.

Education 

Targeted, job-related education with study in a job-related area. Bachelor’s degree in job-related area is preferred.  

Clearances 

Criminal Justice Fingerprint/Background Clearance

FLSA Status

Exempt