Director of Field Compliance bei Market America Inc.
Market America Inc. · Greensboro, Vereinigte Staaten Von Amerika · Onsite
- Senior
- Optionales Büro in Greensboro
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Director of Field Compliance
Location: Greensboro, NCPosition Summary:
The Director of Field Compliance manages the activities associated with independent distributor (i.e., �Field�) compliance and the prevention of fraudulent e-commerce activity.
Essential Duties and Responsibilities:
�Participates in strategic planning to establish goals and objectives for department.
�Manages and develops the day-to-day activities of the department to meet goals and objectives.
�Directs employee workload and provides training and resolution to ensure optimal productivity.
�Evaluates departmental process and procedures and recommends improvements to increase effectiveness.
�Monitors adherence to policies for field compliance and prevention of fraudulent activity.
�Oversees the analysis of distributor documentation and system order activity.
�Assesses the effective interaction of field compliance and fraudulent activity personnel.
�Creates and generates detailed, periodic reports to show activity/results in high volume work areas.
�Performs functional tasks as needed to support departmental operations and team members.
�Reviews the appeals requests for Corrective Action and Appeals Board.
�Evaluates the work product to ensure compliance and proper analysis.
�Complies with company policies and procedures.
�Performs other duties as needed.
Primary Contacts: (outside department)
�Distributor Services, Data Services, Accounting, Partner Stores, distributors, and financial institutions.
Supervisory Responsibilities:
�Supervises a team.
Education and Experience:
� Bachelor�s Degree in Business Administration or related field. Law degree preferred.
�Five to seven years of experience in auditing, regulatory compliance, internal control, or fraud prevention.
�Two to three years of staff supervision.
�Or combination of equivalent experience, education, and training.
Skills:
�Active listening, critical thinking, analysis, evaluation, troubleshooting, judgment and decision-making, monitoring, negotiation, and leadership
�Proficient use of MS Office Products, database programs such as Microsoft Access, Universal Workflow, and DMC.
Equal Opportunity/Affirmative Action Employer. Market America | SHOP.COM considers candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status, or any other characteristic protected by law.
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