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Senior Staff Technical Instructor bei Cockroach Labs

Cockroach Labs · London, Vereinigtes Königreich · Hybrid

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Category-defining tech. Career-defining work.

Lots of tech companies disrupt. But, many fail when they try to scale. We're different. CockroachDB makes it easier for companies to build and scale apps. This is how and why we're helping some of the most innovative companies on the planet. We tackle problems head-on and focus on solutions that create lasting impact. 

Because when our customers win, we all win. 

 


The Role

We're looking for experienced engineers interested in helping us build the best technology education program in the industry. Our ideal candidate is a senior software developer or devops engineer who also loves to teach and to build technical enablement materials. You've built and managed non-trivial applications, but you also have a passion for explaining technical concepts in just the right way.

You'll deliver and help build highly technical instructor-led training courses with hands-on exercises to help people get the most out of CockroachDB products. You'll also become a CockroachDB expert. When applying, please let us know in a few words why you'd be a good fit. Polymath developer? Technology geek? Hacker who loves to speak and write? If any of these descriptions fit, then we'd love to hear from you!

You Will

  • Deliver outstanding instructor-led training experiences to Cockroach Labs customers both virtually and in person. 
  • Become a credible CockroachDB expert who can answer questions that emerge during training and lead application-specific discussions that address the needs of customers teams.
  • Evaluate training requirements by product and user role, and turn those requirements into course modules, including: lecture materials and hands-on labs based on realistic example applications and workloads.
  • Use feedback and survey data from learners, Cockroach Labs field engineering teams, and other subject-matter experts to improve existing courses.
  • Build “train-the-trainer” materials to enable Cockroach Labs instructors around the world to deliver our training courses effectively.
  • Learn about new product features and teaching methods, collaborating with the Cockroach Labs product engineering and field engineering teams in order to deliver engaging, accurate, and up-to-date training.
  • Continually look for ways to extend and improve our courses to support new products and features, and to enhance the learning experience for students.

The Expectations

Within 3 months:

  • Complete new hire onboarding and technical training to acquire hands-on technical knowledge of Cockroach Labs products, their specific capabilities and use cases.
  • Via new hire training and shadowing, acquire a deep knowledge of CockroachDB instructor-led training offerings, student personae and learning objectives.
  • Shadowing instructors and delivering portions of customer training.

Within 6 months:

  • Fully ramped as an instructor and delivering private customer training solo.
  • Delivering open-seat, public training courses on a regular cadence.
  • Architecting and designing new and updated training offerings.
  • Own the end-to-end production of one or more training offerings.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. We value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at Cockroach Labs, and help us make an impact on the world!

You Have

  • A Bachelor’s or advanced degree in computer science or a related engineering discipline, or equivalent experience in a software or technology-related field.
  • Aptitude and attitude are more important than credentials.
  • Advanced skills in at least one programming language (e.g., Java, Javascript, Python).
  • Understanding of at least one other programming language is a big plus (e.g., Java, Javascript, Python).
  • You are highly skilled with modern software development practices and infrastructure.
  • Experience using one or more database technologies. Knowledge of CockroachDB is a plus, but not required.
  • Demonstrated experience delivering technical training successfully.
  • Strong verbal and written communication skills.
  • A “can-do” attitude, and the ability to work collaboratively with all members of the curriculum development team and training delivery staff.
  • Ability to manage time effectively, to complete tasks on a deadline, and to effectively communicate project status and risks as timelines evolve.
  • You enjoy self-driven exploration and education on new technologies and languages, and can adapt innovative technologies and learn quickly in a fast-paced environment.
  • The ability to travel up to 50% of the time.

The Team

Nathan Zamecnik - Director of Training

Nathan is a software engineer, technical trainer, and distributed database expert. At Cockroach Labs, Nathan is responsible for training and leads a team of Education Engineers that build, maintain, and deliver technical training to Cockroach Labs customers, partners, and teammates.

Prior to joining Cockroach Labs, Nathan helped build and scale customer education teams at Elastic and MongoDB. Cockroach Labs is a natural continuation of enabling engineers on distributed data systems. When he’s not working and tinkering with distributed data systems he can be found spending time with his family, playing golf, and reading.

Shannon Bradshaw - VP of Education

Shannon is a software engineer, information scientist, and author. At Cockroach Labs, Shannon is responsible for user education through documentation and training. Education’s mission is to enable prospects and customers to be successful with CockroachDB at every stage of their journey regardless of their application or data needs. Prior to joining CockroachDB, Shannon worked in the venture space, enabling startups to create their own user education programs. Shannon built the developer education function at MongoDB and is the author of MongoDB, The Definitive Guide, 3rd ed. (O’Reilly). Shannon holds a Ph.D. in computer science from Northwestern University and was a computer science professor in a former life. When he’s not working Shannon can be found spending time with his family, cycling, or playing guitar.

 


Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at [email protected].

Cockroach Labs has a hybrid work model, with Roachers that are local to one of our offices coming in on Mondays, Tuesdays, and Thursdays and working flexibly the rest of the week. While we’ve learned valuable lessons working remotely, nothing can replace the connection, creativity, and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work.


Benefits

  • Stock Options
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Professional Development Funds
  • Flexible Time Off
  • Paid Holidays
  • Paid Sick Days
  • Paid Parental Leave
  • Retirement Benefits
  • Mental Wellbeing Benefits
  • And more!
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