Supervisor, Role-Based Training bei PANTHERx Rare Pharmacy

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy 
 

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.  

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.   

We are seeking team members who:  

Are inspired and compassionate problem solvers; 

Produce high quality work;  

Thrive in the excitement of the ever-challenging environment of modern medicine; and  

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.  

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.   

Join the PANTHERx team, and define your own RxARE future in healthcare! 

Location: Pittsburgh, PA (Hybrid)

Classification: Exempt

Status: Full-Time

Reports to: Manager, Role-Based Training 

Purpose

The Supervisor, Role-Based Training directly oversees our role-based training team, driving and supporting the creation of engaging learning and practical experiences that support role-based training goals. With the principal purpose of  ensuring the successful transfer of knowledge, skills, and competencies in an effective and engaging manner, this role designs and develops the role-based training strategy and supervises role-based trainers to ensure the effectiveness of the team. The Supervisor fosters growth and development of learners through well-designed, creative and impactful instructional program content and delivery. 

Responsibilities

• Leads role-based training team to provide exceptional training to PANTHERx associates.
• Distributes responsibilities to the team daily to ensure all new and current PANTHERx associates are receiving adequate training necessary to perform their duties.
• Assists with the development of training materials, guides, e-learning modules, job aids, and competency assessments.
• Participates in regular meetings with leadership to discuss staff skills gaps and training  accomplishments. 
• Effectively oversees and manages the performance and effectiveness of team members, and completes and delivers team members annual reviews.
• Supports the Manager, Role Based Training in the following:

• Undertakes role-based learning needs analysis.
• Develops and designs training programs to support role-based training needs, including onboarding. 
• Creates multi-modal, engaging learning activities, compelling course content, and assessments that enhance retention and professional development (to include computer-based, instructor-led, and virtual modules). 
• Collaborates with subject matter experts to identify targeted and role-based training needs. 
• Supports role-based trainers in instructional design theories, methods, and application. 
• Ensures learning approaches enhance the learning process, retention, and on-the-job application. 
• Identifies the criteria used to assess learners’ performance and develops assessment instruments. 
• Develops and maintains role-based training policies and procedures. 

• Facilitates additional training with Supervisors as needed, identifying skills or knowledge gaps and proposing targeted learning interventions.
• Partners with pharmacy operations, compliance, and quality teams to ensure training reflects current policies, SOPs, and therapeutic knowledge.
• Supports new program implementations, system changes, and process improvements through updated training.
• Performs all other duties as assigned.

Required Qualifications

• Minimum of three (3) years as a practicing, licensed pharmacist in a specialty pharmacy.
• Doctor of Pharmacy from an ACPE accredited institution
• Active and unrestricted Pharmacist licensure for the state of Pennsylvania  
• Demonstrated experience supporting, enhancing or directly providing training to front line team members in a healthcare setting.

Preferred Qualifications 

• Minimum of two (2) years of experience in a leadership role, managing team members. 
• Minimum of three (3) years experience successfully supporting and designing training content. 

Work Environment

This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, see, talk, or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading, observing surroundings, or working with various forms of data. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits:  

Hybrid, remote and flexible on-site work schedules are available, based on the position.  PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program!   Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees.  Of course we offer paid holidays too! 

Equal Opportunity: 

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.